New Landing How can we help? Themeforest Theme Support Neighborhood Categories and Attributes disappear

Viewing 4 posts - 1 through 4 (of 4 total)
  • #23152
    A_Laya
    Member
    Post count: 10

    Hi,

    Every time I try to add a new category of attribute for a product, it disappears after saving.

    I’m I the only one having this issue? did I miss any important setting?

    Thanks in advanced

    #23306
    laranz – SUPPORT
    Member
    Post count: 3186

    Hi,

    Which theme you are using? and in which version you are in? Make sure this is not happen by any plugin (try to deactivate all), You mean, the changes you are doing in the products didn’t update?

    PS: Create the thread in the appropriate theme forum.

    Thanks,
    laranz.

    #23412
    A_Laya
    Member
    Post count: 10

    Hello,

    I’m using Neighborhood v1.3.1
    I deactivated and activated all the plugins and now the categories appear! ๐Ÿ™‚

    Thanks a lot and sorry for posting it in the general forum. I thought it wasn’t a theme-specific issue.

    #23532
    laranz – SUPPORT
    Member
    Post count: 3186

    Hi,

    No problem, Glad you fixed it. I moved it to the neighborhood forum ๐Ÿ™‚

    Thanks,
    laranz.

Viewing 4 posts - 1 through 4 (of 4 total)

You must be logged in and have valid license to reply to this topic.

License required for one of the following items
Login and Registration Log in · Register