Catalog Mode

[blieben]

I turned on the catalog mode in Atelier settings then flipped it off after a few months and nothing will add to the cart, or even allow to go to checkout page. The quantity increase / decrease box does not show up either.

[Rui Guerreiro – SUPPORT]

Hi,

You got something creating redirects. Did you customized the htaccess file? can you use the default one.

# BEGIN WordPress
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ - [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>
# END WordPress

Can you try to activate the default WordPress theme Twenty Seventeen to see what happens?

-Rui

[blieben]

I dont believe we customized the htaccess file, that seems to be the standard htaccess for bluehost. Switching to another theme didnt work, actually didnt even show the add to cart button.

[Rui Guerreiro – SUPPORT]

That means that something is wrong with Woocommerce settings. In this specific situation you need to contact Woocommerce support and describe the issue and let them know that it also happens with the Twenty Seventeen theme.

This can also be a plugin conflict, try to deactivate all plugins except SwiftFramework and Woocommerce.

-Rui