New Landing How can we help? Themeforest Theme Support Neighborhood cart,widgets and bitcoin

Viewing 15 posts - 1 through 15 (of 25 total)
  • #123125
    ShaneO
    Member
    Post count: 29

    Hi there Im trying to fix a few issues on my website. Youll have to excuse me as I am quite new to word press. Ive put them all together instead of making a number of topics.

    1. the first issue is that I am trying to include and Atributes menu (colour,Size) in the left side bar.
    on each of the pages in my shop (acrylic by can, What colour are you). http://www.shanesutton.com/

    I have tried to add the side bar and also the woocomerce side bar in the widgets menu but only the catergory widget shows up. do you know how I can fix this?

    2. Add to cart text on each of the thumbnail pics does not appear on items on my web browser from my laptop or PC. But….the Items DO appear on my mobile (iphone) and tablet (samsung). Ive looked arund but cant seem to fix this.

    3. Adding Bit Coin pay option
    I Am able to add a bit coin Product button to each item.
    I have tried to add Bitcoin to the cart but I am having issues.
    Could you point me to a tutorial or free plugin that might help me out.

    4. finally……Just like the NEIGHBORHOOD original site Id like to link my google,Twitter,facebook page and in the footer under on the bottom right of the search option. I can not seem to locate the right widget for this. could you point me to the right one.

    thanks very much for the help.
    Cheers.
    Shane

    #123555
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    1) These will only show on whatever page is assigned to the “Shop” page in WooCommerce > Settings > Products.

    2) On the shop page? What browser are you using to test?

    3) Try this plugin – https://wordpress.org/plugins/bitcoin-payments-for-woocommerce/

    4) See the guide here: http://www.swiftideas.com/knowledgebase/neighborhood-demo-footer-widgets/

    Hope that helps.

    – Ed

    #123842
    ShaneO
    Member
    Post count: 29

    Thanks for the help.
    All Nearly sorted.

    I’m using Firefox most of the time. But Ive just checked on chrome and the ‘ADD TO CART’ is not there either.
    Its still appearing on my tablet and mobile device.

    also my woocommerce side bar is not there yet. But I am getting an error Your theme has bundled outdated copies of WooCommerce template files.
    I just saw in another post that this might be fixed after the weekend?

    thanks ed.
    much appreciated.

    #123847
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Was launched a new version during the weekend.

    Go to Appearance-> Themes -> Neighborhood and click in details you provably you see a link to update the theme.

    -Rui

    #124032
    ShaneO
    Member
    Post count: 29

    Hi Rui. thanks but I went in and checked. there is a link to install plugin’s but no update.
    However, when I go in I see there is an error on Previous and Next Post in Same Taxonomy.

    Ive tried to install this a number of times before and always get an error.
    I also reinstalled word press as I had made errors on my first build wanted to start fresh.
    Thanks for the help.
    shane

    #124040
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    The last version of Neighborhood is 1.94 . Can you confirm if it’s your latest version?

    -Rui

    #124047
    ShaneO
    Member
    Post count: 29

    Hi Rui.
    bare with me. something seems to have gone wrong with the site. I’m just on to my provider.

    #124061
    ShaneO
    Member
    Post count: 29

    Hi rui. I just wanted to make sure it was not my provider as I asked him to make some PHP changes. Its seems my current problem is not him poking around.

    I can not get into my site at all. I keep getting the following page (image attached).

    I was following the previous instructions to go to Themes/settings.
    when I emaild you i went back and could not get into the site. very weird. This machine sometimes hangs (slow connection) so I could have clicked on something if id didn’t load. I cant think what else might of happened.

    Any ideas?

    Attachments:
    You must be logged in to view attached files.
    #124164
    ShaneO
    Member
    Post count: 29

    Hello.
    My site has stopped working in the front and back end.
    I am not able to get to any word press.

    MY last version of WP was: 3.9.1
    However at the start/mid of september I did update/reinstall.

    I really need to know whats going on with this loss of access.
    how can I fix please.

    thanks in advance
    Shane

    #124399
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you provide admin access and also ftp access so I can try to help on this?
    Please use the private reply option.

    -Rui

    #124637
    ShaneO
    Member
    Post count: 29
    This reply has been marked as private.
    #124926
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    I managed to login in the admin without any problem.

    You have the Woocommerce version 2.2.7 and Neighborhood 1.65, you should update Neighborhood to the latest version.

    Also realized that the update notification of the theme is not appearing.

    Please use the contact form in the link below, asking for the latest version of Neighborhood theme files.

    http://themeforest.net/user/SwiftIdeas/

    -Rui

    #125091
    ShaneO
    Member
    Post count: 29

    Hi rui.
    I do not see a contact form in the link provided.
    There is a link to support but when I click that link there is no contact form provided.

    regards.
    shane

    #125095
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    It’s on the right sidebar. You should be logged in themeforest.
    https://www.dropbox.com/s/7dno21dxrc6y3nt/contact_form_swift_ideas.png?dl=0

    -Rui

    #125743
    ShaneO
    Member
    Post count: 29

    thanks for that.
    file received.

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