New Landing How can we help? Cardinal Cart trouble

Viewing 15 posts - 1 through 15 (of 26 total)
  • Posted in: Cardinal
  • #160629
    Supreme007it
    Member
    Post count: 70

    hi,after theme update i’ve a trouble w the cart it remain in loading, can u verify please?

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    #160651
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please deactivate all plugins except woocommerce to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    Thanks
    Mohammad

    #160910
    Supreme007it
    Member
    Post count: 70

    hi Mohammad,
    i’ve try to disable every plugins but the problem remain, can un verify?
    Thanks

    #160911
    Supreme007it
    Member
    Post count: 70

    i’ve find an other problem, after update, swift page builder stay in loading mode and don’t work, please help me

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    #160915
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    This happens when you have all plugins inactive?

    – Kyle

    #160916
    Supreme007it
    Member
    Post count: 70

    yes, if you wanna see now al plugins are inactive

    #160918
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please activate only woocommerce plugin.
    Thanks
    Mohammad

    #160919
    Supreme007it
    Member
    Post count: 70

    i’ve try to Disable Swift Page Builder and now checkout work but the page composition are down

    #160920
    Supreme007it
    Member
    Post count: 70

    hi,
    seems a conflict between Swift Page Builder & woocommerce

    #160925
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Your hosting provider can provide the error detail of this issue. After that we can investigate issue further.
    Thanks
    Mohammad

    #160934
    Supreme007it
    Member
    Post count: 70

    Hi,
    error log i’ve find this:
    [Thu Mar 26 09:47:03 2015] [warn] [client 62.84.60.59] mod_fcgid: stderr: PHP Fatal error: Allowed memory size of 138412032 bytes exhausted (tried to allocate 83 bytes) in /var/www/vhosts/sergiolombi.com/tiffanybergamo.com/wp-includes/meta.php on line 826, referer: http://tiffanybergamo.com/checkout/

    #160940
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Methods for increasing the amount of memory a PHP script may consume

    1. If you have access to your install and are running a version of WordPress earlier than 3.0, try the plugin
    http://wordpress.org/extend/plugins/memory-bump/ as this is the easiest way to increase your RAM for WordPress.

    2. If you have access to your PHP.ini file, change the line in PHP.ini
    If your line shows 32M try 64M. If your line shows 64M try 128M
    memory_limit = 64M ; Maximum amount of memory a script may consume (32MB)

    3. If you don’t have access to PHP.ini try adding this to an .htaccess file:
    php_value memory_limit 64M

    4. Try adding this line to your wp-config.php file:
    Increasing memory allocated to PHP
    define(‘WP_MEMORY_LIMIT’, ’64M’);

    5. Talk to your host.

    Thanks
    Mohammad

    #160942
    Supreme007it
    Member
    Post count: 70

    hi,
    the php settings are :

    memory_limit 132M
    max_execution_time 120
    max_input_time 120
    post_max_size 128M
    upload_max_filesize 120M

    so, i don’t mean it is a problem just of php settings, before the update it will work fine…

    #160945
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please contact to hosting provider about this issue once.
    Thanks
    Mohammad

    #160947
    Supreme007it
    Member
    Post count: 70

    Hi,
    i will contact my hosting provider but, as i’ve wrote before, i don’t mean it is an hosting problem… before the update it will work fine…
    Thanks

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