New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Cart Layout issues

Viewing 12 posts - 1 through 12 (of 12 total)
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    Posted in: Neighborhood
  • April 20, 2017 at 11:53 pm #321791
    ryele
    Member
    Post count: 6

    Hi,

    When the card is populated with products, the sidebar moves down under the cart. I would like the sidebar to remain on the right side, similar to all the other pages on our site.

    Could you advise as my developer has indicated it is an issue with the parent Neighbourhood theme (we are running a child theme on the site currently).

    Thank you!

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    April 21, 2017 at 9:24 am #321814
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you try to activate the parent theme and disable all plugins except Woocommerce to see if this happens?

    -Rui

    April 27, 2017 at 10:57 pm #322635
    ryele
    Member
    Post count: 6
    This reply has been marked as private.
    April 28, 2017 at 12:51 pm #322697
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    You have several plugin updates pending. You need to update Woocommerce to the latest version.
    Better backup everything first.

    -Rui

    April 28, 2017 at 2:35 pm #322732
    ryele
    Member
    Post count: 6

    Hi Rui,

    We have updated to the latest version of Neighborhood and updated all plugins as well. Tried again with just WooCommerce activated with parent theme and the issue is still present. Please advise.

    Thanks!

    April 28, 2017 at 7:24 pm #322809
    David Martin – Support
    Moderator
    Post count: 20834

    Please disable your child theme whilst we take a look.

    Thanks.

    April 28, 2017 at 8:14 pm #322816
    ryele
    Member
    Post count: 6

    Done, please go ahead.

    April 30, 2017 at 5:17 pm #322847
    ryele
    Member
    Post count: 6
    This reply has been marked as private.
    May 2, 2017 at 3:01 pm #323019
    David Martin – Support
    Moderator
    Post count: 20834

    Please add a WP login for us to take a closer look.

    Thanks.

    May 2, 2017 at 8:14 pm #323085
    ryele
    Member
    Post count: 6
    This reply has been marked as private.
    May 3, 2017 at 9:54 pm #323254
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    I also had a look at this and couldn’t figure it out.
    Will have to forward it to our head developer.

    Let’s wait for the reply.

    -Rui

    May 5, 2017 at 5:20 pm #323546
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Thanks for the heads up on this, we have resolved for the next theme update. If you’d like the fix sooner, let us know and we’ll send over!

    – Ed

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    Posted in: Neighborhood
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