New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Cart header not working

Viewing 13 posts - 1 through 13 (of 13 total)
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    Posted in: Neighborhood
  • June 13, 2015 at 3:19 pm #184260
    liptonics
    Member
    Post count: 18

    Hello,

    I have problems with the cart icon in the header. When added 2 products is not calculating this. Please try to add products and check this issue.

    Thank you!
    Mehmet

    June 14, 2015 at 11:37 pm #184360
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    It seems a plugin conflict, can you try to deactivate all plugins except Woocommerce?
    Clear the cache and try again.

    -Rui

    June 15, 2015 at 7:20 am #184403
    liptonics
    Member
    Post count: 18

    Hi Rui,

    I try already but is not solving this issue.

    Best Regards,
    Mehmet

    June 15, 2015 at 11:45 am #184517
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    The developer of theme will assist you shortly.
    Thanks
    Mohammad

    June 15, 2015 at 3:34 pm #184651
    liptonics
    Member
    Post count: 18

    Hi Mohammad,

    Thank you!

    Mehmet

    June 15, 2015 at 4:17 pm #184673
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    It looks to be cache from your server. Did your hosting installed something automatic like Super cache.

    Can you provide ftp access?

    -Rui

    June 15, 2015 at 4:25 pm #184677
    liptonics
    Member
    Post count: 18
    This reply has been marked as private.
    June 16, 2015 at 12:01 am #184809
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    I need the ftp access. Don’t understand what access is the one you provided?
    Thanks

    June 16, 2015 at 9:10 am #184910
    liptonics
    Member
    Post count: 18
    This reply has been marked as private.
    June 16, 2015 at 2:06 pm #185071
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I just resolve the issue so please check.
    Thanks
    Mohammad

    June 16, 2015 at 3:30 pm #185096
    liptonics
    Member
    Post count: 18

    Hi Mohammad,

    It works now thanks. What cause this problem just curious.

    Thank you!
    Mehmet

    June 16, 2015 at 3:57 pm #185106
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Glad it’s sorted. Will forward to Mohammad so he can reply faster when he comes online.
    Thanks Mohammad

    -Rui

    June 16, 2015 at 6:18 pm #185163
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    It was strange issue related with product permalink. You have product permalink like this http://www.example.com/product/product-name/. While it was http://www.example.com/?product=product_id at back-end Admin -> Settings -> Permalink. So i make it to product name same front end. This change fixed the issue.

    Thanks
    Mohammad

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    Posted in: Neighborhood
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