New Landing How can we help? Themeforest Theme Support Neighborhood Carousel not working, only one and not the other

Viewing 13 posts - 1 through 13 (of 13 total)
  • #106274
    deanjohn
    Member
    Post count: 93

    Hi, I’ve noticed all of a sudden my carousel product slider does not work and scroll left or right.

    However the 2nd carousel below works perfectly.

    If I add a third product carousel to the main page this one does not move either.

    Please can someone help on this issue ?

    thank you

    #106275
    deanjohn
    Member
    Post count: 93
    This reply has been marked as private.
    #106391
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Why do you have same two carousel at a page? You can check that arrows of first carousel are moving another carousel.
    Thanks

    #106392
    deanjohn
    Member
    Post count: 93

    yes this was an example… if i change it to latest products it does not work

    1. featured products
    2. latest products

    it does not work like your demo

    thanks

    #106394
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide me wordpress admin login detail so i can check your issue.
    Thanks

    #106395
    deanjohn
    Member
    Post count: 93

    this is the problem i am having… if you click left or right on the slide it moves the bottom…. how odd it’s weird

    #106398
    deanjohn
    Member
    Post count: 93
    This reply has been marked as private.
    #106696
    deanjohn
    Member
    Post count: 93

    Mohammed any update ? As Kyle closed other ticket.

    For the first product slider (latest products) on my home page does not navigate when you press on the navigation arrows either left or right. However it controls the 2nd product slider below it.

    The 2nd product slider (Featured) works correctly if you navigate but if I add a 3rd product slider to the page e.g. Best Sellers then only one on the main page works. Not the other two.

    I have spent a long time trying to solve this. Disabled all plugins but problem still there. What is the fix please ?

    thanks

    #106759
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I have resolved the issue so please check.
    Code Remarks-: I edited functions.js at /neighborhood/js/

    Find this code at line 623:-
    var carouselWrap = carousel.parent().parent(),
    Replace with :-
    var carouselWrap = jQuery(this).parent().parent(),

    I will inform to developer to add in next upgrade.

    Thanks 🙂
    With Best Regards
    Mohammad

    #106765
    deanjohn
    Member
    Post count: 93

    thank you so much Mohammad. I thought it was an error by the developer code.

    Appreciate your help. Issue fixed.

    Thanks again

    D

    #106766
    deanjohn
    Member
    Post count: 93
    This reply has been marked as private.
    #106772
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    This is set in the page meta options, make sure you have checked the box to show page title

    – Kyle

    #106858
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Fixed for next update, thanks for posting the issue!

    – Ed

Viewing 13 posts - 1 through 13 (of 13 total)

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