New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Carousel Images not shifting properly.

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    Posted in: Neighborhood
  • December 5, 2013 at 1:41 pm #35485
    Marco Volpato
    Member
    Post count: 30

    Hi there,

    On my home screen, the images in the “latest Item” carousel are not properly shifting.
    When you hover over the image, and the original image shifts upwards, it does not shift all the way up, so there is a small part of it covering the top of the image underneath.

    Attached is an example of the problem.

    How do i fix this?

    Regards.

    December 10, 2013 at 1:24 pm #36227
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hi!
    This does not happen on our installations, so if you need help with a specific problem on your website, I would always need to see your site live please.

    Could you tell me your website URL please? You can do so by typing it into a reply.

    If you want to send a private reply that only you and the admins can see it, please scroll down and enable the checkbox to do so.
    Also, we might need to check the backend of your website, so to speed things up, could you let me know your login details please?

    Thanks and cheers!

    December 12, 2013 at 7:21 am #36678
    Marco Volpato
    Member
    Post count: 30
    This reply has been marked as private.
    December 17, 2013 at 12:52 pm #37687
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hi, I don’t see that section on your homepage, can you put it up please so I can see the error?

    December 17, 2013 at 8:30 pm #37821
    Marco Volpato
    Member
    Post count: 30
    This reply has been marked as private.
    December 17, 2013 at 8:31 pm #37823
    Marco Volpato
    Member
    Post count: 30

    It’s up now, it’s a problem with the Product Overlay Transition. The images aren’t shifting all the way up.

    December 19, 2013 at 9:55 am #38255
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hi, is it the “New Arrivals” section? I see that working flawlessly 🙂 Can you specify which browser and OS you experience this on?

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    Posted in: Neighborhood
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