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    Posted in: Cardinal
  • March 31, 2015 at 2:23 pm #162332
    Mar21
    Member
    Post count: 219

    Hi,

    I have an error message on my checkout page, when using Stripe as a payment: “Please make sure your card details have been entered correctly and that your browser supports JavaScript.”

    I didn’t have this issue with my last theme on this website.

    Is there any theme conflict with Stripe?

    thanks for help!

    Mar.

    March 31, 2015 at 3:00 pm #162345
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,
    I don’t think there is any theme conflict. Try to activate the default WordPress theme and test this situation again to see what happens.

    Let us know the result.

    -Rui

    March 31, 2015 at 3:13 pm #162347
    Mar21
    Member
    Post count: 219

    Hi Rui,

    no I have just checked, it works with the theme Flast Shop (a Themify Builder theme)

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    March 31, 2015 at 3:25 pm #162353
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    didn’t understand exactly. Does it work with default WordPress theme (Twenty Fifteen)?
    -Rui

    March 31, 2015 at 3:54 pm #162362
    Mar21
    Member
    Post count: 219
    This reply has been marked as private.
    March 31, 2015 at 4:00 pm #162369
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Will check your site.
    -Rui

    April 1, 2015 at 8:13 am #162493
    Mar21
    Member
    Post count: 219

    Hi Rui, It works now!
    What have you changed?

    April 1, 2015 at 8:42 am #162504
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I am glad that your issue resolved. Nothing changed. It may be cache issue.
    Thanks
    Mohammad

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