New Landing › How can we help? › Cardinal › Can't update to latest version

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    Posted in: Cardinal
  • August 6, 2015 at 6:31 pm #201556
    Musicchica
    Member
    Post count: 15

    Hi, I have been trying to update the theme and have been getting various errors. I can’t login to the site every time I upload the new theme and have gone to Godaddy to reset it each time. I’ve also updated the Swift Frameworks plugin and now I am getting this error. I am on php 5.4

    Parse error: syntax error, unexpected T_PAAMAYIM_NEKUDOTAYIM in /home/content/84/9273284/html/dev/wp-content/themes/cardinal/includes/options/inc/themecheck/class.redux_themecheck.php on line 197

    August 7, 2015 at 1:33 pm #201913
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Please use an FTP to upload the new theme files, please then repeat for the plugin.

    Thanks,
    David.

    August 9, 2015 at 5:33 pm #202156
    Musicchica
    Member
    Post count: 15

    No, it’s still not working. Tried FTP and it I still get the same error. Deleted the theme. Can you updated it please?

    August 10, 2015 at 4:36 am #202205
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    You are using very old version of PHP. Please contact to hosting provider to upgrade the latest version of PHP at your hosting server.
    Thanks
    Mohammad

    August 10, 2015 at 5:27 am #202215
    Musicchica
    Member
    Post count: 15

    Ok, I had it on 5.4 originally and then switched to 5.3 because I thought maybe that was why I was having issues with Cardinal. It’s GoDaddy. Will switch it back to 5.4 again, but that didn’t work the first time.
    Thanks!

    August 10, 2015 at 5:35 am #202216
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Is it working now?
    Thanks
    Mohammad

    August 10, 2015 at 1:44 pm #202394
    Musicchica
    Member
    Post count: 15

    No, still not working. Went back to 5.4 and uploaded the theme via FTP and still getting a Parse error.

    August 10, 2015 at 1:51 pm #202397
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please try to select “binary” transfer mode in your FTP client settings and upload theme again. For example, in FileZilla:http://prntscr.com/2l961o.

    Thanks
    Mohammad

    August 10, 2015 at 1:53 pm #202398
    Musicchica
    Member
    Post count: 15

    This is the error after using FTP for theme and plugin.

    Parse error: syntax error, unexpected T_PAAMAYIM_NEKUDOTAYIM in /home/content/84/9273284/html/dev/wp-content/themes/cardinal/includes/options/inc/themecheck/class.redux_themecheck.php on line 197

    August 10, 2015 at 1:58 pm #202400
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide me FTP login detail to check and resolve the issue.
    Thanks
    Mohammad

    August 10, 2015 at 2:15 pm #202408
    Musicchica
    Member
    Post count: 15

    Tried Binary transfer with Filezilla and it’s still giving me a parse error. Can you do it from your end?

    August 10, 2015 at 2:17 pm #202409
    Musicchica
    Member
    Post count: 15
    This reply has been marked as private.
    August 10, 2015 at 3:19 pm #202445
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    You still have PHP version 5.2.17. It should be PHP verion 5.3+. You can see debug info here http://dev.drinkjinja.com/. Please contact to hosting provider to upgrade the PHP version.
    Thanks
    Mohammad

    August 10, 2015 at 3:31 pm #202450
    Musicchica
    Member
    Post count: 15

    Ok that is strange because it says I am on 5.4 See Screenshot attached. I am calling Godaddy now

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    August 10, 2015 at 3:32 pm #202452
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    ok. Let us know the result.
    -Rui

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