New Landing › How can we help? › Themeforest Theme Support › Dante › Can't update theme as envato toolkit can't connect to host

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    Posted in: Dante
  • October 20, 2015 at 11:21 am #221849
    YorksCND
    Member
    Post count: 8

    Hello there,
    I really love your theme but I’m not able to update it. Our firewall limits outward connections from the site so envato toolkit gives a ‘couldn’t connect to host’ error. Can you let me know the url to add to my firewall exceptions to allow it to connect or another way I can get hold of the latest files?
    Many thanks,
    Matt

    October 20, 2015 at 11:47 am #221858
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779
    This reply has been marked as private.
    October 20, 2015 at 2:13 pm #221923
    YorksCND
    Member
    Post count: 8

    That’s great Rui, thanks, I’ve got that and done the update. Brilliant.
    It would be great to get the updater working though as it would save me the manual steps and also upgrade the premium plugins as well. Any idea how I can get hold of the URL that is being called? I’ve tried adding all the github urls listed in the plugin itself but it’s still blocked.
    Many thanks,
    Matt

    October 20, 2015 at 2:53 pm #221942
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Try to add an exception to all the request that come from this domain url. This is not the final url, don’t know exactly what is.

    http://wp-updates.com/api/

    Hope it helps.

    -Rui

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    Posted in: Dante
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