New Landing › How can we help? › Themeforest Theme Support › Flexform › Cant see or use shortcodes or change icon colours, size

Viewing 4 posts - 1 through 4 (of 4 total)
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    Posted in: Flexform
  • June 1, 2015 at 10:22 am #180184
    peppermintpanther
    Member
    Post count: 2

    Hi,

    I’m using flexform, and am fairly new to WP.
    However, there seems to be a whole section of use-ability missing – namely the shortcodes come up with an error message: “NOTE: You are viewing an inactive theme. Activate the “flexform/includes/sf_shortcodes” template to correct rendering.”

    Im looking to change the colour and size of the font-icons (for instance: “icon=mobile-phone”/fontawesome) etc and can’t do this. Plus I get the error code above.

    Can you please tell me step by step what to do. I have installed your April 2015 latest version. and am using Desktop server to build my site locally.

    June 1, 2015 at 11:50 am #180236
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I need specific page url with issue and screenshot image to get your issue exactly because i am not getting your issues exactly.

    Thanks
    Mohammad

    June 1, 2015 at 12:11 pm #180241
    peppermintpanther
    Member
    Post count: 2
    This reply has been marked as private.
    June 2, 2015 at 12:22 pm #180633
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    1- Please deactivate all plugins and check for this issue.

    2- Make sure that you are using latest version of theme.

    Thanks
    Mohammad

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    Posted in: Flexform
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