Can't preview when using Swift page builder

[vickyjacko]

I am having difficulty previewing and saving pages.

When I have yoast seo activated I can not Preview or update a page. If I click the update button, it previews the page in a new tab, but I can’t save it.

When I deactivate yoast seo, I can preview and update but only when out of Swift page builder.

This is a really big issue for me. I do not want to be with out Yoast, and I really need to be able to save pages etc.

[David Martin – Support]

Can you update YOAST to the latest version: http://www.pandapress.net/wp-admin/update-core.php

[vickyjacko]

This is done. Please advise.

[David Martin – Support]

Thanks, will need to ask the team to also check this as normally the YOAST update resolves this.

Could you add your FTP details?

[Rui Guerreiro – SUPPORT]

We checked this, and manage to replicate it in our local servers.
We will have to investigate this further with the development team. As soon we have something we will let you know.

-Rui

[vickyjacko]

Great, please let me know as this is a super tedious situation.

[Rui Guerreiro – SUPPORT]

can you provide us ftp access to try a fix?
Use the private reply.

Thanks

-Rui

[vickyjacko]

This reply has been marked as private.

[Rui Guerreiro – SUPPORT]

Nope, it didn’t work.
I installed a plugin that let me edit the theme files( I already deleted the plugin).

Can you test again to save and preview the pages?

-Rui

[vickyjacko]

The buttons now ‘work’. But, when I hit preview, it opens the new tab, but does not display the change.

[Rui Guerreiro – SUPPORT]

that’s how it works opening in a new tab.
I tried in the About Us page and it worked fine. I added a new text block at the bottom.

https://www.dropbox.com/s/tkjk7v5tzqg2h1x/Screenshot%202017-03-29%2012.14.46.png?dl=0

Try to clear your browser cache.

-Rui

[vickyjacko]

I am aware that previewing opens a new tab.

What it doesn’t do it show me the changes. See screen grabs of xxx after same in the headline and then not in the preview window.

I did this in a different browser and cleared cache.

Attachments:

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[Rui Guerreiro – SUPPORT]

That situation is different from the way I tested it. I already fixed it.

Can you check again?

-Rui

[vickyjacko]

No joy sorry.

[Rui Guerreiro – SUPPORT]

try to purge the cache and let me know the url you are using?
I tested to edit a Text Block and it previewed fine.

-Rui