New Landing How can we help? Themeforest Theme Support Flexform Can't install plugin

Viewing 4 posts - 1 through 4 (of 4 total)
  • Posted in: Flexform
  • #496
    momentuum
    Member
    Post count: 1

    Hello, I keep getting this message when trying to install the Revolution Slider:
    Unpacking the package…
    Installing the plugin…
    Destination folder already exists. D:/hosting/10376954/html/wp-content/plugins/revslider/
    Plugin install failed.
     

    Any idea why? What do I need to do?

     

     

     

    #527
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Sounds like you might already have it installed? Check that directory via FTP, and remove the folder if it’s there.

    – Ed

    #588
    momentuum
    Member
    Post count: 1

    Thanks for the advice Ed but I have no idea how to do that… Can you share with me how to do that please?

    Thanks

     

    #604
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    First of all, I would check in the Plugins menu to see if you already have Revolution Slider installed?

    If it’s not, but you’re still getting the error, then you’ll need to access your server via FTP, and browse to the /wp-content/plugins/ folder. If you’re not comfortable with this, you’ll need to ask your host to check for you.

    – Ed

Viewing 4 posts - 1 through 4 (of 4 total)

You must be logged in and have valid license to reply to this topic.

License required for the following item
Login and Registration Log in · Register