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Viewing 6 posts - 1 through 6 (of 6 total)
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    Posted in: Neighborhood
  • August 13, 2014 at 5:38 am #100522
    androofoo
    Member
    Post count: 51

    Hi. For some reason the Contact Form 7 has been uninstalled on my site. When I try to install I get this error:

    Downloading install package from https://downloads.wordpress.org/plugin/contact-form-7.3.9.1.zip…

    Unpacking the package…

    Installing the plugin…

    Warning: copy(/home8/thebuin2/public_html/paperami/wp-content/plugins/contact-form-7/uninstall.php): failed to open stream: Permission denied in /home8/thebuin2/public_html/paperami/wp-admin/includes/class-wp-filesystem-direct.php on line 217

    Warning: copy(/home8/thebuin2/public_html/paperami/wp-content/plugins/contact-form-7/uninstall.php): failed to open stream: Permission denied in /home8/thebuin2/public_html/paperami/wp-admin/includes/class-wp-filesystem-direct.php on line 217
    Could not copy file. /home8/thebuin2/public_html/paperami/wp-content/plugins/contact-form-7/uninstall.php

    Plugin install failed.

    August 13, 2014 at 7:40 am #100535
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please change the permission 775 of this directory /home8/thebuin2/public_html/paperami/ through FTP software and hope that should work fine.
    Thanks

    August 14, 2014 at 2:42 am #100890
    androofoo
    Member
    Post count: 51

    I’m sorry. I don’t understand.
    I’m in /home8/thebuin2/public_html/paperami/ via FTP right now, but with PAPERAMI folder highlighted the Change Permission is greyed out and can’t click nor do I see any “775” indication. Can you please specify exactly what to do? Awaiting reply…

    August 14, 2014 at 2:47 am #100893
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please download plugin here http://downloads.wordpress.org/plugin/contact-form-7.3.9.1.zip and upload after extract at /home8/thebuin2/public_html/paperami/wp-content/plugins/. Now you can activate through wordpress admin dashboard.

    Thanks

    August 14, 2014 at 6:27 am #100917
    androofoo
    Member
    Post count: 51

    It will not let me upload a folder, but only individual files. Even if I upload individual files one by one I can’t upload the folders within the folder.

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    August 14, 2014 at 6:47 am #100923
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Its permission issue so please contact at your hosting provider to resolve the issue.
    Thanks

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    Posted in: Neighborhood
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