New Landing › How can we help? › Themeforest Theme Support › Dante › Can't insert shortcode

Viewing 6 posts - 1 through 6 (of 6 total)
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    Posted in: Dante
  • April 24, 2014 at 8:37 pm #69830
    jmellicker
    Member
    Post count: 7

    Hello,

    I just installed the latest update, but am unable to insert shortcode into pages. I click the Swift Framework Shortcodes icon in the Visual editor, fill out the necessary fields and make the proper selections, and click “Insert Shortcodes.” However, I am brought back to the Select A Shortcode dialogue box. I checked the page and the shortcode was not inserted. It seems to be looping back to the beginning of the process each time I try to insert the code.

    Using the latest version of Chrome.

    Thanks for your help!

    April 25, 2014 at 10:23 am #69921
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Please could you make sure you are on the latest version of Dante and WordPress, if you still get the issue please provide me with a link and login so I can test out the issue

    – Kyle

    April 25, 2014 at 7:24 pm #70066
    jmellicker
    Member
    Post count: 7
    This reply has been marked as private.
    April 28, 2014 at 7:57 am #70274
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Sorry that gives me an invalid username, please check back

    – Kyle

    April 28, 2014 at 7:33 pm #70557
    jmellicker
    Member
    Post count: 7

    All good. It’s working again. Thanks for your time.

    April 29, 2014 at 7:36 am #70599
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Ok great 🙂 No problem

    – Kyle

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    Posted in: Dante
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