New Landing › How can we help? › Atelier › Can't import demo content

Viewing 8 posts - 1 through 8 (of 8 total)
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    Posted in: Atelier
  • November 23, 2015 at 3:09 pm #230639
    snailsplay
    Member
    Post count: 6

    Hi,

    I’m trying to import demo contente from atelier demo for the last two days but I always get stuck at 70 %.
    Can you help me with that?

    Best regards,
    Marcelo

    November 23, 2015 at 3:17 pm #230641
    David Martin – Support
    Moderator
    Post count: 20834

    Hi Marcelo,

    It seems that your server is running out of memory. You need to adjust/add you WordPress memory settings inside the wp-config.php file.

    Change your WordPress memory to 128M or a maximum 256M.

    Also check the official documentation from WordPress in the link below.
    https://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

    Any issues, please add your FTP details.

    Thanks,
    David.

    November 23, 2015 at 4:36 pm #230698
    snailsplay
    Member
    Post count: 6
    This reply has been marked as private.
    November 24, 2015 at 1:33 pm #230944
    snailsplay
    Member
    Post count: 6

    Already solve my issue.
    What solve the problema to me was deactivate all pluggins and then do the import content. This way it Works.
    Thanks for the help

    November 24, 2015 at 1:50 pm #230955
    David Martin – Support
    Moderator
    Post count: 20834

    Great, no problem!
    – David.

    January 27, 2016 at 4:46 pm #244243
    maria7610
    Member
    Post count: 4

    Hello
    I am having the same issue here
    My Demo Content Upload is being stuck.

    My memory_limit = 1024M

    I have also tried with deactivating all plugins and the upload process just got stuck a little later.

    I have made several fresh installations with new attempts, but I got most to 96%.
    Could you please advise?

    January 27, 2016 at 5:59 pm #244254
    maria7610
    Member
    Post count: 4

    Although it got stuck again on 96 %, all demo was uploaded after a couple of attempts.
    All is OK for now 🙂

    January 27, 2016 at 6:01 pm #244255
    David Martin – Support
    Moderator
    Post count: 20834

    Ok, no problem.

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