New Landing How can we help? Atelier Can't import demo content

Viewing 8 posts - 1 through 8 (of 8 total)
  • Posted in: Atelier
  • #230639
    snailsplay
    Member
    Post count: 6

    Hi,

    I’m trying to import demo contente from atelier demo for the last two days but I always get stuck at 70 %.
    Can you help me with that?

    Best regards,
    Marcelo

    #230641
    David Martin – Support
    Moderator
    Post count: 20834

    Hi Marcelo,

    It seems that your server is running out of memory. You need to adjust/add you WordPress memory settings inside the wp-config.php file.

    Change your WordPress memory to 128M or a maximum 256M.

    Also check the official documentation from WordPress in the link below.
    https://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

    Any issues, please add your FTP details.

    Thanks,
    David.

    #230698
    snailsplay
    Member
    Post count: 6
    This reply has been marked as private.
    #230944
    snailsplay
    Member
    Post count: 6

    Already solve my issue.
    What solve the problema to me was deactivate all pluggins and then do the import content. This way it Works.
    Thanks for the help

    #230955
    David Martin – Support
    Moderator
    Post count: 20834

    Great, no problem!
    – David.

    #244243
    maria7610
    Member
    Post count: 4

    Hello
    I am having the same issue here
    My Demo Content Upload is being stuck.

    My memory_limit = 1024M

    I have also tried with deactivating all plugins and the upload process just got stuck a little later.

    I have made several fresh installations with new attempts, but I got most to 96%.
    Could you please advise?

    #244254
    maria7610
    Member
    Post count: 4

    Although it got stuck again on 96 %, all demo was uploaded after a couple of attempts.
    All is OK for now 🙂

    #244255
    David Martin – Support
    Moderator
    Post count: 20834

    Ok, no problem.

Viewing 8 posts - 1 through 8 (of 8 total)

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