Can't Get Demo Import further than %20 & File Permission issues

[David Martin – Support]

Hi,

Please ask your host to allocate your more memory.

Please send them this error message:

Fatal error: Out of memory (allocated 164364288) (tried to allocate 80 bytes) in /websites/123reg/LinuxPackage22/st/it/ch/stitch-up.org.uk/public_html/wp-includes/wp-db.php on line 2258

Thanks.

[MichaelJohns]

Hi David,

Looking into this and in previous posts you have just uploaded the theme manually. It seems like a common thing?

Can you please upload the theme demo manually and look into why I’m geting an error or a blank page when i go to ‘Pages’

At the moment its just blank white.

Thank you

[David Martin – Support]

Hi,

Sure, but once your host has increased your memory limit. Currently we cannot proceed any further as your site is running out of memory.

Please ask your host to allocate your more memory, send them this error message:

Fatal error: Out of memory (allocated 164364288) (tried to allocate 80 bytes) in /websites/123reg/LinuxPackage22/st/it/ch/stitch-up.org.uk/public_html/wp-includes/wp-db.php on line 2258

Ironically, once they do this the auto demo would likely work fine.

Thanks,
David.

[MichaelJohns]

Hi David,

I am speaking to the hosting and they are asking if there is an amount of memory that i need??

Cheers

[MichaelJohns]

Hi David,

They have put it up to 128m which is the max.

Is this enough?

[David Martin – Support]

I would ask for the full allowance, 256MB. Is this a shared host, sounds like they have you rather limited.

Thanks,
David.

[MichaelJohns]

Hi david,

I have asked to back up my ftp and go on the new hosting package which is double the amount of data so props 256.

Can you not log on to my wordpress while they update my hosting and wipe everything.

Thanks..

I will let you know how it goes.

Thanks

[David Martin – Support]

Hi,

Unfortunately I won’t be able to wipe everything, that is outside of the scope of support.

This plugin may help you: https://en-gb.wordpress.org/plugins/wordpress-reset/

Thanks.

[MichaelJohns]

Hi david,

After a day of going back and forth with the hosting company i have upgraded my account and have allocated loads more memory.

So i have now successfully installed the demo and its working like a dream!

I love the theme! its so easy to use and the possibilities are endless!

Thanks for all your help.

Jen

[David Martin – Support]

Glad to hear you got it solved, great news!

– David.