New Landing How can we help? Atelier Can't Get Demo Import further than %20 & File Permission issues

Viewing 15 posts - 1 through 15 (of 25 total)
  • Posted in: Atelier
  • #232419
    MichaelJohns
    Member
    Post count: 24

    Hello After installing the theme i get this issue –

    File Permission Issues
    We were unable to modify required files. Please ensure that /websites/123reg/LinuxPackage22/st/it/ch/stitch-up.org.uk/public_html/wp-content/uploads/ has the proper read-write permissions, or modify your wp-config.php file to contain your FTP login credentials as outlined here..

    I have tried looking into this but i really don’t understand what to do??

    Also i’m trying to import the demo for altier and it gets to about %20 and then stops i have to refresh and then it does the same thing. I just can’t get passed 20%.

    I have checked my memory with my hosting and they said its at max which is 128M

    Please help.

    Thanks

    Jen

    #232420
    MichaelJohns
    Member
    Post count: 24

    Oh and i contacted my hosting (123.reg) and changed my permission to 755 on the uploads folder?

    Is that right?

    Thanks

    Jen

    #232453
    David Martin – Support
    Moderator
    Post count: 20834

    Hey,

    Sure that is correct sometimes for plugins doing an install.

    Please re-test and report back how it runs.

    Thanks.

    #232455
    MichaelJohns
    Member
    Post count: 24

    Hi David.

    Thanks its working now!

    Cannot wait to get cracking. This will be one for the showcase ๐Ÿ˜‰

    Jen

    #232457
    David Martin – Support
    Moderator
    Post count: 20834

    Great stuff, let us know when it’s ready and we’ll add it.

    Cheers,
    David.

    #232482
    MichaelJohns
    Member
    Post count: 24

    Hi David,

    Actually sorry to be a pain, but is there any way to get the demo content in there? i’m trying but no joy.

    It would be good to get a base down so its easier to work with.

    Cheers,

    Jen

    #232483
    David Martin – Support
    Moderator
    Post count: 20834

    Hi Jen,

    Are you getting an error with the import?

    In your wp-config.php file can you add this: define('WP_MEMORY_LIMIT', '256M');

    Once complete, please re-run the import.

    Thanks,
    David.

    #232491
    MichaelJohns
    Member
    Post count: 24

    Hi Daniel,

    I have included that in the file you mentioned and still no luck. I did get to 56% though this time.

    Anything else to try?

    Cheers,

    Jen

    #232492
    MichaelJohns
    Member
    Post count: 24

    Sorry David, i mean david not daniel ๐Ÿ™

    #232496
    David Martin – Support
    Moderator
    Post count: 20834

    Hey,

    Which demo are you trying to import, I’ll login and try also.

    Thanks.

    #232497
    MichaelJohns
    Member
    Post count: 24

    Hi David,

    Sorry but this is just not a great start. In wordpress when i try to look at the pages it just brings up a blank.

    I just want to get started.

    Cheers,

    Jen

    #232498
    MichaelJohns
    Member
    Post count: 24

    The antlier one.

    The main one. There are a few aspects of each i like to integrate but i want to start with the base on the main one.

    Thanks

    #232516
    David Martin – Support
    Moderator
    Post count: 20834

    This is odd, can you add your FTP details. I’ll take a closer look for you.

    Thanks.

    #232521
    MichaelJohns
    Member
    Post count: 24

    FTP Details are

    Username:- [email protected]

    Password:- 7B10Sar5Q

    I’ll attached a screenshot too…

    Attachments:
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    #232524
    MichaelJohns
    Member
    Post count: 24

    Can you make this private as i don’t want others knowing my login details.

    Thank you for this.

    Cheers,

    Jen

Viewing 15 posts - 1 through 15 (of 25 total)

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