New Landing How can we help? Themeforest Theme Support Neighborhood can't find thank you page

Viewing 5 posts - 1 through 5 (of 5 total)
  • #110299
    hana.ladorn
    Member
    Post count: 28

    Dear Team,

    Whenever my customer buys, they’ll get a thank you page. But when I test the website, the thank you page is there but it’s a bit of a mess. I try finding the page to edit but could not find it. where do I find this page? I have look at the pages and setting under woocommerce.

    #110453
    laranz – SUPPORT
    Member
    Post count: 3186

    Hi,

    What do you mean by thank you page is mess, Currently whats displays in your thankyou page?? Can you sent a screenshot or the scenario to create it ( by giving all the information to buy a product, hope you are still in the testing phase ) or if you want to edit the file it’s inside the theme folder, and navigate to woocommerce/checkout/thankyou.php

    Let us know,

    Thanks,
    laranz.

    #111928
    hana.ladorn
    Member
    Post count: 28

    hi laranz,

    can i just go to the page itself and edit? so far i can’t find “thank you page” in pages.

    #111929
    hana.ladorn
    Member
    Post count: 28

    my thank you page is different than the one on my “order received” page I’ve created in pages. And on the page attributes, I can find “order received” page to select.

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    #111937
    laranz – SUPPORT
    Member
    Post count: 3186

    Hi,

    If you want to edit the thankyou page, then you need to do that in woocommerce/checkout/thankyou.php

    Let us know,

    Thanks,
    laranz.

Viewing 5 posts - 1 through 5 (of 5 total)

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