New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Can't enable Swift Slider

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    Posted in: Neighborhood
  • August 23, 2013 at 3:16 am #17806
    bruno
    Member
    Post count: 49

    Every time i check the box “Show Swift Slider” in the homepage settings, and then Update the page, the setting is not saved. In other words, when i refresh the page on the backend, the box is again unchecked, and there is no slider on frontend. It is impossible for me to check the box and save it.

    Please advise!

    August 27, 2013 at 9:06 am #18301
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hi!

    This does not happen on our installations, so if you need help with a specific problem on your website, I would always need to see your site live please.
    Could you tell me your website URL please? You can do so by typing it into a reply.
    If you want to send a private reply that only you and the admins can see it, please scroll down and enable the checkbox to do so.

    Also, we might need to check the backend of your website, so to speed things up, could you let me know your login details please?

    Thanks and cheers!

    August 27, 2013 at 10:16 am #18326
    bruno
    Member
    Post count: 49
    This reply has been marked as private.
    August 28, 2013 at 1:35 pm #18602
    Melanie – SUPPORT
    Member
    Post count: 11032

    Thank you, I will have to forward this to the developer!

    (subscribed)

    August 30, 2013 at 10:16 am #19034
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi there,

    Just took a look, and it’s working fine for me:

    http://vincentius.co.uk/wp-admin/post.php?post=1839&action=edit&message=6

    Can you try creating a new page like I have?

    – Ed

    August 30, 2013 at 10:36 am #19042
    bruno
    Member
    Post count: 49

    @swiftideas @melaniemazurides

    This still isn’t working. I’m trying to enable the slider which is called “homepage” and it doesn’t show up

    Take a looks here to see what I mean: http://vincentius.co.uk/swift-slider-test/

    August 30, 2013 at 10:39 am #19045
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    The swift slider wouldn’t show as you don’t have any posts.. The revolution slider is showing correctly though?

    – Ed

    August 30, 2013 at 10:40 am #19047
    Melanie – SUPPORT
    Member
    Post count: 11032

    Hey there!

    The problem was that you enabled “Show Swift Slider” and added the revolution slider alias. If you choose to show the revolution slider, you would want to keep the checkbox for the swift slider unchecked.

    Also you added the alias “homeslider”, but the correct one is “homepage” — but that’s just a small issue.

    Anyhow, I set it up for you 🙂 Let me know if you have further questions!

    Cheers

    August 30, 2013 at 10:40 am #19048
    bruno
    Member
    Post count: 49

    @swiftideas I don’t want it to show my posts, I want it to show the Revolution slider which I have built… ? The name of the slider is ‘homepage’

    September 2, 2013 at 6:20 pm #19457
    Melanie – SUPPORT
    Member
    Post count: 11032

    Bruno have you received my reply? 🙂

    September 2, 2013 at 6:48 pm #19474
    bruno
    Member
    Post count: 49

    Yes I have Melanie, thanks

    Please can you look at my other thread?

    September 3, 2013 at 2:35 pm #19560
    Melanie – SUPPORT
    Member
    Post count: 11032

    I’ll close this as resolved then, thanks for posting back.

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