New Landing How can we help? Themeforest Theme Support Neighborhood Cannot upload the demo XML file

Viewing 4 posts - 1 through 4 (of 4 total)
  • #12563
    pinoybsn
    Member
    Post count: 17

    its been 3 days that im trying, i upgraded the php memory resource limit, delete my previous installation and everything… but it seems i cannot upload the demo file. the error is simply FAILED TO UPLOAD “….” from beginning til the end.

    i tried dividng the xml file and using the ALT instead of FULL xml demo files but still full of errors.

    can anyone help me on this? i would appreciate if someone can upload the demo file for me.

    where can i send my admin user info and my site address?

    #13221
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi there,

    Please see these other user responses, with tips that helped them:

    I’m just sharing some experience that works fine with me. When timeout just go back the page and reload again with box “Download and import file attachments” checked and wait again. Do it until you got that some files already exists and you will see in down corner “have fun” message. All content it’s fine and no duplicated.

    Last week I had to add the large file, and got errors so thought I would zip it and then had no problems. Been flat out but thought I should really come back and post in case it helps someone since so many of you have had trouble. I turned the xml file into a gzip archive (.gz) first to shrink the size and had no problems at all since with the upload.
    Download 7zip (click for link) to do this if you don’t have it, then you can right click on the xml file you want to zip.
    Make sure to select gzip or .gz extension in the Archive Format dropdown.
    Hit OK (or is it Run?) and it will save your xml file wih a .gz extension
    When you are ready to import the .gz file – make sure you tick the download media box
    For those of you that want to avoid multiple menu items (from previous failed import attempts) and want to import the demo content fresh, you can use the handy “WordPress Database Reset” plugin (free) to strip it back to a basic fresh install state.
    To get the demo content looking like it should, the following process should work:
    Make necessary recommended settings PHP memory limit on server as per the documentation first – if installing into a sub-folder I recommend ensuring that your changes are recursive as hosting companies seem to differ in whether this is default.
    Install & run the “WordPress Database Reset” plugin (if not your first try at importing the demo content) (Select All for clean slate)
    Go to Appearance > Themes: select Theme (not child version)
    Settings > Permalinks (I use Post)
    Set up WooCommerce > Settings > Catalog Tab: images to same size as per the documentation
    Set up Revolution Slider as per the documentation, including the text file.
    Tools > Import: upload the .gz zip version of the .xml you wanted
    Check the “Download and import file attachments” box
    Cross your fingers. Wait & let it work its magic uninterrupted.
    Appearance > Menus. Set Main Menu as the main menu for this theme.
    If all goes well it then Voila! It should be same, same but different. Images, slider images, posts, pages & all. Good luck

    – Ed

    #15723
    eccesso
    Member
    Post count: 202

    HI pinoybsn!
    I suggest you read another forum: Having Problems or Issues with XML Demo Content Upload?
    You’ll notice, that an unknown number of clients…do have the problems you’ve experienced during their attempts to upload the demo.XML_files!

    _bst rgs,

    _eccesso™

    #15849
    Melanie – SUPPORT
    Member
    Post count: 11032

    Thanks eccesso! 🙂

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