New Landing How can we help? Atelier Cannot type Color Hex Code

Viewing 11 posts - 1 through 11 (of 11 total)
  • Posted in: Atelier
  • #170173
    pnitas
    Member
    Post count: 42

    Hi guys

    Cannot type the Color Hex Code When i create a row and try to select a specific background color in the asset.
    Is this a bug?

    Regards!

    #170205
    pazala
    Member
    Post count: 13

    First select row background type: Colour

    Second: if u need custom hex code, delete ‘#’ and entyr your custom hex code. This field character limit is six.

    1

    #170208
    pnitas
    Member
    Post count: 42

    Hi Pazala,

    I know how it should work.. But the point is that when i click to delete de hex code is already there the pop up with the color chart dont let me type.. Thats the strange thing..
    Thanks anyway for your comment

    #170212
    pazala
    Member
    Post count: 13

    You’re right about that. There’s a shortage.

    #170253
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    So you can’t type in your hex value in to the box?

    – Kyle

    #170548
    pnitas
    Member
    Post count: 42

    Hi Kyle,
    Yes, thats the point: As soon i try to type, the colour pop up appears..
    Thanks a lot

    #170550
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Manage to do it without any problem in my Atelier install.

    Can you provide your site url and admin credentials in a private reply so we can check it?

    Thanks

    -Rui

    #170571
    pnitas
    Member
    Post count: 42
    This reply has been marked as private.
    #170579
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Just checked and that’s probably caused by a plugin.

    But I managed to change it, clicking over it should be the input field, then pressed backspace 6 times to delete the current vale, entered the new one and hited enter.

    Try to disable all your plugins except Swift FrameWork, and check if still happens.
    Then activate activate your plugins several at each time until finding the problematic plugin.

    -Rui

    #170590
    pnitas
    Member
    Post count: 42

    Hi Rui,

    Your trick works, enough with that by the moment

    Muito obrigada ๐Ÿ™‚

    #170591
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    De nada ๐Ÿ™‚
    Glad I could help

    -Rui

Viewing 11 posts - 1 through 11 (of 11 total)

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