New Landing › How can we help? › Themeforest Theme Support › Flexform › Cannot login to wp-admin

Viewing 10 posts - 1 through 10 (of 10 total)
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    Posted in: Flexform
  • August 15, 2014 at 12:19 am #101298
    ryancorby
    Member
    Post count: 10

    Please see this screenshot: http://cl.ly/X3pS

    Whenever I try to login to edit my site, i get this error and cannot login at all.

    please let me know if you can fix it soon!

    thank you

    August 15, 2014 at 10:26 am #101370
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please open to edit wp-config.php at wordpress root installation directory.
    Find this code:-
    define( 'WP_DEBUG', true );
    Change to-:
    define( 'WP_DEBUG', false );
    Thanks 🙂
    With Best Regards
    Mohammad

    August 15, 2014 at 5:30 pm #101558
    ryancorby
    Member
    Post count: 10

    Hi, I was able to open up the PHP file and looked for that line. It is already set to “false”
    Please see here: http://cl.ly/X46v

    I am still unable to log in.

    Additionally I tried to access through /wp-login.php and I get these errors: http://cl.ly/X3uH

    thank you for your prompt response.

    August 18, 2014 at 5:23 am #101773
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please find revslider directory and rename it /wp-content/pluigns/ through FTP software.
    Thanks 🙂
    With Best Regards
    Mohammad

    August 19, 2014 at 4:40 pm #102405
    ryancorby
    Member
    Post count: 10

    Hi Mohammad, I still cannont figure out how to do what you have asked. What do i need to rename it? It is already named as you said.

    please let me know soon. thank you

    August 19, 2014 at 4:44 pm #102407
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please provide me FTP login detail so i can do it to you.
    Thanks

    August 19, 2014 at 4:45 pm #102410
    ryancorby
    Member
    Post count: 10
    This reply has been marked as private.
    August 19, 2014 at 5:01 pm #102414
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Your FTP is login detail is incorrect or not allowed to my IP.
    Thanks 🙂
    With Best Regards
    Mohammad

    August 19, 2014 at 5:06 pm #102415
    ryancorby
    Member
    Post count: 10

    That is the correct FTP, i just used it.

    How would I allow your IP? Are you able to just give me more specific instructions if you cannont login to ftp?

    Be advised that is is SFTP login not FTP.

    thank you

    August 19, 2014 at 5:19 pm #102416
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please read this article http://www.wpbeginner.com/plugins/how-to-deactivate-all-plugins-when-not-able-to-access-wp-admin/ and hope that should help to you.
    Thanks

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    Posted in: Flexform
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