New Landing › How can we help? › Themeforest Theme Support › Flexform › Cannot login from wp-admin

Viewing 6 posts - 1 through 6 (of 6 total)
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    Posted in: Flexform
  • February 26, 2016 at 6:36 pm #252299
    cdlcdl
    Member
    Post count: 3

    I need to enter my password about 20 times before I can login from the wp-admin page. (Yes, I’m entering the same pw every time). The first 19 or so times, it just keeps bringing me back to the login page. I don’t get an error message. Then, around the 20th time or so, it lets me in.

    Bluehost says this is a problem with the theme.

    February 26, 2016 at 6:38 pm #252301
    David Martin – Support
    Moderator
    Post count: 20834

    The theme does not control the WP login. Please activate Twenty16 and re-test – does the issue persist?

    Thanks.

    February 26, 2016 at 8:22 pm #252324
    cdlcdl
    Member
    Post count: 3

    Bluehost can login if they disable the theme and all plugins.

    I can’t login ever, even after disabling the theme and plugins. I have tried it on three separate browsers, and then reset my browsers and tried again. I can’t login.

    February 26, 2016 at 8:27 pm #252325
    David Martin – Support
    Moderator
    Post count: 20834

    Please ask your host to provide you with the error logs.

    Thanks.

    February 27, 2016 at 11:05 pm #252446
    cdlcdl
    Member
    Post count: 3
    This reply has been marked as private.
    March 1, 2016 at 10:55 am #252895
    David Martin – Support
    Moderator
    Post count: 20834

    Those errors are not related to the theme. Please contact your hosting provider.

    I see tons of errors from the plugin slidedeck2.

    Thanks.

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    Posted in: Flexform
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