New Landing How can we help? Themeforest Theme Support Neighborhood Cannot input coupon code on basket on mobile device

Viewing 5 posts - 1 through 5 (of 5 total)
  • #21863
    digitalinferno
    Member
    Post count: 2

    hi guys please see http://www.3genuines.com I have had a few complaints from customers saying that after adding an item to the card on mobile devices, the cannot enter the code in the basket area.

    I have tried this and cannot enter the code either, it appears that the shipping tab is slightly overlapping the coupon field and doesn’t allow users to click it.

    The site is now live so if you could help ASAP I would be very grateful.

    Many thanks and AMAZING theme! Love it

    #22065
    laranz – SUPPORT
    Member
    Post count: 3186

    Hi,

    I check in the desktop version by resizing the browser all looks good only. I forward this to another staff to look over at mobile.

    Thanks,
    laranz.

    #29937
    garyellard
    Member
    Post count: 21

    Hi guys

    Having same problem on our live site http://www.gorgeousvip.com/

    Screenshot attached below, it is just in the mobile version fine otherwise.

    Solution asap would be great! Looks like there is no clearing

    Cheers great theme has been a dream to work with

    Gary

    #29941
    garyellard
    Member
    Post count: 21

    Hi this is where the clear needs to go:

    <div style=”clear:both; height: 0px; margin-bottom: 24px;”> </div>

    Below .woocommerce .coupon

    #30145
    laranz – SUPPORT
    Member
    Post count: 3186

    Hi,

    Did you found your solution?

    Let me know, what you got.

    Thanks,
    laranz.

Viewing 5 posts - 1 through 5 (of 5 total)

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