New Landing How can we help? Themeforest Theme Support Joyn Cannot go to previous page in Safari on Apple

Viewing 15 posts - 1 through 15 (of 15 total)
  • Posted in: Joyn
  • #228167
    Patipada
    Member
    Post count: 116

    Hi,

    I almost finished a new site http://kaldi-site.mouses.nl/
    But I noticed that with Safari on a Macbook I cannot go to a previous page (hitting the previous button in the Safari browser).
    I noticed this is working fine on the demo site http://joyn.swiftideas.com/
    So probably it is a setting?
    Do you have an idea?

    #228168
    Patipada
    Member
    Post count: 116
    This reply has been marked as private.
    #228173
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    What is the url to login?
    Nothing in the theme would interfere with that, can you also try to disable all plugins except Swift Framework.

    -Rui

    #229703
    Patipada
    Member
    Post count: 116

    Hi Rui,

    I tried to turn of all the plugins (except Swift framework and revolotion slider) but this did not help.
    In meanwhile the site is live because of the deadline of my client.

    I will sent you login url in private reply.

    #229704
    Patipada
    Member
    Post count: 116
    This reply has been marked as private.
    #229705
    Patipada
    Member
    Post count: 116

    The url of the site is now http://kaldi.nl

    #229973
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    The site http://kaldi.nl is not always loading for me, I get an endless spinner then on occassions the page loads.

    Can you open your wp-config.php file and add this: define('WP_MEMORY_LIMIT', '256M');

    Ref: https://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

    Thanks,
    David.

    #230623
    Patipada
    Member
    Post count: 116
    This reply has been marked as private.
    #230625
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    That won’t make the site faster, it allows you to specify the maximum amount of memory that can be consumed by PHP.

    Have you changed to 256M?

    Please also disable all plugins and re-test the page.

    Thanks,
    David.

    #230637
    Patipada
    Member
    Post count: 116

    Yes I did. I also disabled all the plugins but no change ๐Ÿ™
    I found out there is one page that is working when you hit the previous button to go back to this page:
    http://kaldi.nl/evenementen/
    I’m checking out what’s different in this page compared to others, but did not found out yet.

    #230638
    David Martin – Support
    Moderator
    Post count: 20834

    Please activate the Twenty15 theme and test this also.

    – David.

    #233375
    Patipada
    Member
    Post count: 116

    I’m still figuring out what this can be.
    When I activate twenty fifteen the site works fine.
    Do you have another suggestion?

    #233632
    David Martin – Support
    Moderator
    Post count: 20834

    Unfortunately not, I have never seen anything like, neither can I replicate it on your site.

    Please create a video to show me what you are doing also.

    Thanks.

    #233791
    Patipada
    Member
    Post count: 116

    Hi David,

    The problem seems to be solved!
    I am very glad, but I have no idea what was the cause and how it is fixed ๐Ÿ˜‰

    Nevertheless, I am thankful for your support.

    Cheers!
    Gerjan

    #233867
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    HI,
    Great thanks to David.
    Mohammad ๐Ÿ™‚

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