Cannot get logo to load in header?

[lorne17]

Hello there,

Does anyone know why my webpage logo isn’t showing up? I relocated my WordPress directory to a different folder and now the logo shows up blank? I have gone to theme settings and tried to upload a new one at the correct size and nothing?

Thoughts?

Thanks,
Lorne

[Mohammad – SUPPORT]

Hi,
Please attach your logo here so i can try to upload and fix the issue.
Thanks
Mohammad

[lorne17]

My mistake, see attached.

Thank you!

I’d like to know why it isn’t working once you troubleshoot it please.

Attachments:

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[Kyle – SUPPORT]

Hi

If you moved your installation to a new folder you will need to replace all of the links in your database. I recommend using this: https://interconnectit.com/products/search-and-replace-for-wordpress-databases/

– Kyle

[lorne17]

Thanks All,

Ok so when I was working on my site today, the Logo was there and working fine. However, I started editing pages and content and then all the sudden the logo was a broken image again?

Any ideas why? Mohammad what did you do to get it fixed?

Should I follow Kyle’s suggestions attached? Seemed like a big task! haha.

Thanks,
Lorne

[lorne17]

Actually, rather than trying something new, I’ll just use Dreamweaver as I already have that setup to connect to my FTP. Find and Replace anything with the old URL.

See any issues with that?

[Kyle – SUPPORT]

You can’t use dreamweaver to replace links in a database. You’re probably thinking of the files, I’m referring to the database, so all of the links you have in your content, and page links

– Kyle

[lorne17]

Oh ok thanks. Is there a plug in? Or if I use the link you sent I assume I need to extract in same folder as WordPress install? Then run it directly from server?

Sorry for dumb questions!

[Kyle – SUPPORT]

This plugin should work: https://wordpress.org/plugins/search-and-replace/

I’d take a backup before you do anything.

– Kyle

[lorne17]

Hey Kyle,

I used the plugin, ran it, and it found lots of lab-design.com/wordpress/ and should have replaced it with just lab-design.com/ but it didn’t work, I cleared my cache and logo still is not linking properly?

Any further ideas?

Thanks,
Lorne

[Rui Guerreiro – SUPPORT]

Hi,

In your header options, hit the remove logo buttons and add new logos.
Let us know the result.

-Rui

[lorne17]

Thanks Rui,

That worked! I don’t know why it worked now when I have gone through those steps before.

Oh well, I’ll see if it disappears again.

Thanks for the help all.

[Rui Guerreiro – SUPPORT]

Great. Probably because I cleared your plugin cache.
-Rui