New Landing › How can we help? › Themeforest Theme Support › Dante › Cannot Drag&Drop Swift Page Builder Elements and Disappearing after Drop

Viewing 8 posts - 1 through 8 (of 8 total)
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    Posted in: Dante
  • November 27, 2014 at 10:50 am #131633
    cmmr
    Member
    Post count: 26

    Hi,
    I am currently developing a site with Dante since a week.
    Until today everything was okey. And I did not install any new plugins or make any changes to WP or to Theme itself.

    This morning, after I reconfigured my page a little bit, i am not able to change the order of elements in Swift Builder.
    I created a blank page to see if it work with creating and dragging elements and saw that it works.
    I think consistency of my previous page is somehow broken.
    I may switch to classic editor, copy content and then paste to a new page but I think it won’t solve the problem.
    Any ideas?

    November 27, 2014 at 11:11 am #131652
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Can you please provide me with a link and login so I can check the issue?

    – Kyle

    January 23, 2015 at 1:50 am #143661
    simondm
    Member
    Post count: 9
    This reply has been marked as private.
    January 23, 2015 at 9:47 am #143722
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Can you please try disabling all of your plugins and seeing if that fixes the issue?

    – Kyle

    January 23, 2015 at 3:33 pm #143906
    simondm
    Member
    Post count: 9
    This reply has been marked as private.
    January 23, 2015 at 3:54 pm #143913
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Only see that problem in this page “Liga de Directores – 2015”
    In the others and new pages it works fine.

    It seems to be something in your content that is breaking the page.
    can you build a new page asset by asset to see what part of the content it’s causing it?

    Do you experienced this in more pages?

    -Rui

    January 23, 2015 at 6:18 pm #143984
    simondm
    Member
    Post count: 9

    Hi Rui,
    Thanks for the answer. I had the problem with this page and another one, but I just realized the other one was actually a copy of the same page.
    So problem solved, thanks!

    January 23, 2015 at 6:57 pm #143995
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Great. No problem.
    -Rui

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