New Landing How can we help? Themeforest Theme Support Dante Cannot add shortcodes in text editor after WP 3.9 Update …

Viewing 11 posts - 1 through 11 (of 11 total)
  • Posted in: Dante
  • #67964
    Ruan Deyzel
    Member
    Post count: 40

    When attempting to add a shortcode in text editor via Swift Framework Shortcodes nothing gets added and the modal window with the shortcodes just resets to blank values…please advise

    #68004
    Ruan Deyzel
    Member
    Post count: 40

    Please reply to my questions, need urgent support please

    #68056
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Thanks for noticing this, I will forward this to the developer. We are currently ironing out any wordpress 3.9 bugs.

    – Kyle

    #68057
    Ruan Deyzel
    Member
    Post count: 40

    Thanks, I’d appreciate a fix asap seeing it’s a key feature for the theme. Is there somewhere I can view the references for shortcodes in the meantime?

    #68243
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please upgrade to latest dante theme 2.53 and let me know your feedback .
    Thanks ๐Ÿ™‚
    With Best Regards
    Swift Ideas

    #68254
    Ruan Deyzel
    Member
    Post count: 40

    Updated to 2.53 and still cannot add shortcodes

    #68272
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please try to disable plugin one by one and check . Any plugin is conflicting it .

    Thanks ๐Ÿ™‚
    With Best Regards
    Swift Ideas

    #68398
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Can you also try clearing your browser cache?

    – Ed

    #68422
    carpetfiber101
    Member
    Post count: 57

    I had the same problem and Clearing browser cache worked for me!

    #68435
    Ruan Deyzel
    Member
    Post count: 40

    Thanks! Looks like it was the cache ๐Ÿ™‚

    #68485
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    All of you most welcome . I’m glad that issue resolved .
    Thanks ๐Ÿ™‚
    With Best Regards
    Swift Ideas

Viewing 11 posts - 1 through 11 (of 11 total)

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