New Landing › How can we help? › Atelier › Cannot access swift framework options / no page builder

Viewing 6 posts - 1 through 6 (of 6 total)
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    Posted in: Atelier
  • March 25, 2016 at 6:23 pm #257907
    stiffler3000
    Member
    Post count: 68

    Hi Swift-Team,

    I am right in the migration from Dante to Atelier.

    When I try to check the options in the swift framework menu I get an error message that I don’t have the sufficient rights to see the options page.

    I cannot see the page builder functionality on my pages although page builder does work in SBP sections.

    Please help me out.

    Kind reagrds,
    Stefan

    March 25, 2016 at 6:36 pm #257909
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you provide the credentials of the popup that is blocking your site so we can have a look?
    Thanks

    -Rui

    March 25, 2016 at 6:37 pm #257910
    stiffler3000
    Member
    Post count: 68
    This reply has been marked as private.
    March 25, 2016 at 6:46 pm #257911
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    It’s already fixed.
    Our theme and page builder used the Redux Framework that now it’s isolated in a plugin.

    I just installed it for you
    https://wordpress.org/plugins/redux-framework/

    It was suppose to appear in the Appearance -> Plugins but is not, we will check this situation.

    -Rui

    March 25, 2016 at 6:55 pm #257914
    stiffler3000
    Member
    Post count: 68

    Hi Rui,

    very fast and helpful! Thank you!

    KR,
    Stefan

    March 25, 2016 at 7:10 pm #257919
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No problem. Glad I could help.
    -Rui

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