New Landing › How can we help? › Atelier › Cannot access backend

Viewing 11 posts - 16 through 26 (of 26 total)
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    Posted in: Atelier
  • June 2, 2016 at 10:30 am #271979
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    @Adam851629

    Can you provide me your ftp details in a private reply so I can sort it?
    Thanks

    -Rui

    June 2, 2016 at 10:41 am #271985
    David Martin – Support
    Moderator
    Post count: 20834

    Thanks Rui, the latest update has resolved this issue.

    – David.

    June 2, 2016 at 10:57 am #271995
    Adam851629
    Member
    Post count: 18
    This reply has been marked as private.
    June 2, 2016 at 11:33 am #272014
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779
    This reply has been marked as private.
    June 2, 2016 at 11:42 am #272022
    Adam851629
    Member
    Post count: 18
    This reply has been marked as private.
    June 2, 2016 at 12:13 pm #272038
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    I just realized I got an error in the upload.Something wrong in the permissions

    Go to the file choice.php located at ht_docs/aps/wp-content/themes/atelier/includes/meta-box/inc/fields

    and replace the line 99

    foreach ( (array) $options as &$option )

    by this one

    foreach ( (array) $options as $option )

    After this you should be able to access the admin area and update from the Themes Dashboard to the latest version.

    -Rui

    June 2, 2016 at 6:02 pm #272145
    carteblanche1
    Member
    Post count: 30

    I uploaded all of the new files in 2.1.1 and our backend is still not working. Maybe you need to access our ftp to check the files?

    Thanks

    June 2, 2016 at 6:06 pm #272146
    carteblanche1
    Member
    Post count: 30

    It turns out the file in theme forest is still for version 2.1.0 so that is the reason. Can you please provide a direct link to download the choice.php file? Or a link to download all the 2.1.1 files if there were any other changes made. Thanks

    June 2, 2016 at 6:08 pm #272147
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    @carteblanche1

    Can open a new ticket so I can reply you with the link in private. Can’t do it in this one since you are not the topic owner.

    -Rui

    June 2, 2016 at 6:13 pm #272151
    carteblanche1
    Member
    Post count: 30

    Hi Rui,

    Never mind I followed your instructions on how to edit the code directly in the php file and it now works. Thanks!

    June 2, 2016 at 6:20 pm #272153
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Glad it’s sorted, you can also update in the Themes dashboard.

    -Rui

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