Cannot access backend

[Adam851629]

I have just updated to the latest version of Atelier and I cannot access the backend to edit the site anymore. It comes up with a ‘HTTP ERROR 500’.

[MasterLudo]

Also the same problem, since update, no more access to backend
error500
how can I roll back 1 version of l’Atelier ??
Help

[carteblanche1]

I am having the exact same issue, no backend after the recent update. This is really urgent since we are not able to process any orders or manage our site without the backend.

[walt1997]

I just updated newest version v.2.1.1. but still can’t access admin page to edit my website (shown blank page). this problem occurs since updated to v2.1.0. how to fix it? I tried rename theme folder name and my backend works fine. but active Atelier theme again. it goes blank.

[MasterLudo]

Debug.log for wordpress contain :

[02-Jun-2016 07:04:17 UTC] PHP Parse error: syntax error, unexpected ‘&’ in /home/sartorybup/www/wp-content/themes/atelier/includes/meta-box/inc/fields/choice.php on line 99

While attending to the back-office my browser show :

Parse error: syntax error, unexpected ‘&’ in /home/sartorybup/www/wp-content/themes/atelier/includes/meta-box/inc/fields/choice.php on line 99

[Rui Guerreiro – SUPPORT]

Hi guys,

Can you all update to the latest version we send out this last night? 2.1.1

@Adam851629
You need your admin url.

@walt1997
Can you provide me the site url and admin credentials in a private reply?

-Rui

[walt1997]

This reply has been marked as private.

[MasterLudo]

Hi guys
I had PHP Parse error: syntax error, unexpected ‘&’ in /home/sartorybup/www/wp-content/themes/atelier/includes/meta-box/inc/fields/choice.php on line 99

I found the choice.php, edited and removed the & line 99 and back office is now accessible 🙂

[Rui Guerreiro – SUPPORT]

Thanks Walt, but will definitely need ftp access because since it’s all white can’t do anything.

-Rui

[walt1997]

This reply has been marked as private.

[Rui Guerreiro – SUPPORT]

@walt1997

It’s done have a look.

@Masterludo
That will stop it but update to the latest version where this situations is fixed.

-Rui

[walt1997]

Hi Rui, backend works again, so what causes this error on WordPress? Thanks for help!

[Rui Guerreiro – SUPPORT]

It was some wrong code of the meta box code in atelier/includes/meta-box/inc/fields/choice.php on line 99
All sorted now. Don’t worry.

-Rui

[MasterLudo]

Everything fine now, we updated and it’s good.
Thanks.

[Adam851629]

Hello Rui,

I still can’t access my admin – I sent you the login details for both sites is there something you can do on it?

Thanks.