New Landing How can we help? General Forum Help Canno register my purchase code!

Viewing 15 posts - 1 through 15 (of 26 total)
  • #409
    trasek
    Member
    Post count: 2

    Why i cannot register my purchase code? I don’t recive any errors, only back to add code site.

    #411
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Your purchase codes have registered fine, you should now be able to post topics in the Flexform forum.

    – Ed

    #416
    mako
    Member
    Post count: 35

    I cannot register my purchase code either! I am taken in a loop

    #417
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Just investigating this now, although your code has been approved so you should be good to go!

    – Ed

    #617
    jayhowes
    Member
    Post count: 5

    Am i being super thick – where do i find the purchase code ๐Ÿ™

    #690
    jlukes42
    Member
    Post count: 2

    Having the same troubles. Trying to add my purchase code. No errors or anything but I still can’t access any information. It just sends me back to the verification page.

    #732
    kingproductions
    Member
    Post count: 1

    Same error, I paste the code and it keeps me reloading the Verification Page… ๐Ÿ™

    #791
    linahhhh
    Member
    Post count: 2

    Likewise here…keeps reloading the page…

    #898
    moogoo72
    Member
    Post count: 3

    Same problem here.

    #964
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    We’ve recently fixed this guys. Please clear your cache and try again. You should all be able to access the forum for the theme you’ve purchased if you try.

    Thanks, and apologies for the issue in the first place!

    – Ed

    #987
    Gabriel
    Member
    Post count: 2

    I’m having the same problem (still).

    I recently purchased the Pinpoint theme (which is great by the way), and have a question, but when I try to access the Pinpoint part of the forum, I’m forwarded to this Verification Page:

    http://support.swiftideas.net/license-verification/

    Whenever I enter the “Item Purchase Code:” from the ‘pinpoint-responsive-multipurpose-wp-theme-licence.txt’ file I got from ThemeForest, the page just reloads, input is cleared and I get no feedback.

    Actually no matter what I enter and click Submit, the Verification page still just reloads, and I get no feedback.

    It is still broken, and I can’t get support for my PinPoint.

    #1066
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    We’ve fixed the reload issue we had. Can you please check if you can now access the forum?


    @gabriel
    – your code has been accepted, so you will have access.

    – Ed

    #1081
    moogoo72
    Member
    Post count: 3

    I cleared cache, tried different browsers still no luck in passing the verification code page. Do you have any other advice?

     

    Thank you,

    m

    #1206
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    @moogoo72 – What message do you get? You haven’t had any codes accepted as of yet.

    #1345
    mag
    Member
    Post count: 1

    It seems that a purchase code for a specific theme grants you read access only to the general forum and the dedicated forum of the theme purchased. Trying to access other themes forum will loop asking code forever.

    This is very disturbing especially when you navigate through search results (that are not filtered according to your purchase)

     

     

Viewing 15 posts - 1 through 15 (of 26 total)

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