New Landing › How can we help? › Themeforest Theme Support › Dante › can not update to newest version

Viewing 6 posts - 1 through 6 (of 6 total)
  • Back to forum
    Posted in: Dante
  • April 8, 2014 at 11:02 am #65313
    toni100
    Member
    Post count: 148

    hi,

    i can not update to 2.52 – can you provide me the link to the download…

    April 9, 2014 at 8:51 am #65569
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    HI,
    Please disable all plugin first and try to update . It will be update sure .
    Thanks

    April 11, 2014 at 8:38 am #66227
    toni100
    Member
    Post count: 148
    This reply has been marked as private.
    April 11, 2014 at 8:43 am #66229
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please request to your hosting provider to increase PHP MAX EXECUTION time [15 minutes] to avoid envato plugin error .

    Thanks

    April 11, 2014 at 9:11 am #66249
    toni100
    Member
    Post count: 148

    they told me that the maximum time i can have is 300 secs…

    April 11, 2014 at 9:33 am #66261
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Its cause to issue becuase Envato plugin need more execution time so you are not able to update theme through dashboard . Please email Ed for the files: http://themeforest.net/user/SwiftIdeas

    Thanks 🙂
    With Best Regards
    Swift Ideas

  • Back to forum
    Posted in: Dante
Viewing 6 posts - 1 through 6 (of 6 total)

You must be logged in and have valid license to reply to this topic.

License required for one of the following items
Login and Registration Log in · Register