New Landing › How can we help? › Themeforest Theme Support › Uplift › can not update options page

Viewing 4 posts - 1 through 4 (of 4 total)
  • Back to forum
    Posted in: Uplift
  • June 7, 2017 at 1:43 pm #327407
    shopowner
    Member
    Post count: 23

    Hi, I moved my installation from ampps to my new online environment from client hosted on combell and since then I am not able to update the options page.. I get the following error. Can you please help. WordPress 4.7.5 running cranium Child Theme (Uplift Theme).
    Running PHP version: 7.1.1

    error

    I checked my console after clicking ‘save changes’ and I see this error..

    
redux.min.js?ver=3.6.5:1 There was an error saving. Here is the result of your action:
redux.min.js?ver=3.6.5:1 <!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
<html><head>
<title>403 Forbidden</title>
</head><body>
<h1>Forbidden</h1>
<p>You don't have permission to access /cranium/wp-admin/admin-ajax.php
on this server.<br />
</p>
</body></html>

    All others plugins, framework setting do work after clicking save;.. it is online the options page that is not working / updating.

    regards

    June 7, 2017 at 6:14 pm #327516
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    Please report that error to your hosting provider. It seems your server is blocking admin-ajax from loading.

    Thanks.

    June 8, 2017 at 2:12 pm #327665
    shopowner
    Member
    Post count: 23

    Hi, you sure?
    If I surf to http://www.cranium.eu/cranium/wp-admin/admin-ajax.php it does load an gives ‘0’ as respons. see screenshot
    Could it be something else?
    regards

    Attachments:
    You must be logged in to view attached files.
    June 8, 2017 at 4:14 pm #327708
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Definetly it’s related with the server settings, permissions.

    https://cl.ly/2u042P1O3L2U/Image%202017-06-08%20at%204.15.34%20PM.png

    -Rui

  • Back to forum
    Posted in: Uplift
Viewing 4 posts - 1 through 4 (of 4 total)

You must be logged in and have valid license to reply to this topic.

License required for one of the following items
Login and Registration Log in · Register