New Landing How can we help? Atelier Bugs with shop on mobile?

Viewing 6 posts - 1 through 6 (of 6 total)
  • Posted in: Atelier
  • #200352
    BloomageDaydream
    Member
    Post count: 14

    Hello,

    I’ve been working with Atelier and it’s all been working perfectly on the desktop version but I wonder if you could help me with two aspects of the mobile version:

    1. I think there is a bug in the mobile cart…it appears that the mobile version does not like me to delete too many items from the basket – it functions fine to remove 1 or 2 items but a fatal error appears if I try to delete 3 or more items one after another…see attached file.

    2. I have 3 products available, 2 tagged ‘bouquet’ (with multiple size options) and 2 ‘pot’ plant (just one option available). If I add a bouquet to the basket the ‘view basket’ option appears above the product image (see attached file) however if I add the pot plant, I can see it was successfully added, but there is no option to proceed to basket – http://bloomagedaydream.com/shop/

    Perhaps it’s an obvious fix, but I’m afraid I don’t know it πŸ™‚

    Many thanks

    Caroline

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    #200880
    BloomageDaydream
    Member
    Post count: 14

    Hello,

    I wonder if you can help me with point 2?

    Point 1 seems to be resolved as I updated my theme yesterday πŸ™‚

    Thank you!

    #200895
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Regarding issue N.ΒΊ 2 it seems that it could be related with the tax settings of that product.
    Can you check the tax settings? Also provide us the link for that specific product.

    Thanks

    -Rui

    #200896
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    2) This is not a bug. ‘Simple’ products can be added to the cart via the AJAX add to cart, which means the page does not reload. ‘Variable’ products can’t o this because there are different options and you need to send the information from the browser to the server, which means the page has to b reloaded, and that’s when you get the message to proceed to basket.

    If you want to disable AJAX add to cart you can do this in the theme options

    – Kyle

    #200905
    BloomageDaydream
    Member
    Post count: 14

    Sorted the AJAX – thanks so much!

    #200906
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    No problem πŸ™‚

Viewing 6 posts - 1 through 6 (of 6 total)

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