New Landing How can we help? Themeforest Theme Support Joyn bug with cropped featured thumbs when using WPML

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  • Posted in: Joyn
  • #156213
    basoncia
    Member
    Post count: 28

    Hello, I have a problem with your theme while using WPML plugin.
    Using default language (http://www.lamalandrina.it) featured thumb pictures are display correctly inside the widget Swift Framework Recent Portfolio and Recent Posts.
    Meanwhile, if a translated language (http://www.lamalandrina.it/en) is being used, generated pictures thumbs are ignored, with WordPress showing the original uploaded ones. This causes them to appear uncropped and unresized, with black spaces occupying most of the bottom of image.
    We’ve been unable to find a fix for this, even by using the WPML Media plugin.
    Do you know a working solution for this?
    Thanks

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    #156378
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Please contact at WPML Support about this issue. They will give exact solution to you. You can use WPML Media plugin for image translation.
    Thanks
    Mohammad

    #156435
    basoncia
    Member
    Post count: 28

    hello, the problem, as reported on the forum of WPML (https://wpml.org/de/forums/topic/thumbnail-image-sizes/), is related to a plugin of your theme.
    The file in question is within the theme /includes/plugins/aq_resizer-1x.php
    How can we solve it without the need to change the theme at each update?

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    #156447
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    Have you commented some at aq_resizer-1x.php file? I will forward this issue to development team.
    Thanks
    Mohammad

    #156449
    basoncia
    Member
    Post count: 28

    You have commented php file into the main theme, but we would like a solution for not having difinitava modifcare each update.
    is it possible?

    #156451
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    I have informed to developer about this issue. He will assist you shortly.
    Thanks
    Mohammad

    #156550
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Hi @basoncia

    We have already adjusted this, have you updated to v2.05?

    – Ed

    #156552
    basoncia
    Member
    Post count: 28

    Forgiveness, we are working on different sites and I confused the issue. The problem that we find is on DANTE, latest version.
    Excuse me again for the confusion.
    You can move the post on the correct forum?

    #156596
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    Dante is also fixed for the next update.

    – Ed

    #156630
    basoncia
    Member
    Post count: 28

    Perfect thank you, then wait for the next update 🙂

    #157015
    Mohammad – SUPPORT
    Moderator
    Post count: 27441

    Hi,
    You most welcome. Great thanks to Ed.
    Mohammad

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