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New Landing › How can we help? › Themeforest Theme Support › Neighborhood › Bug: Tab mode fails – Product Description doubled
- This topic has 17 replies, 6 voices, and was last updated 10 years by Swift Ideas – Ed.
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Posted in: Neighborhood
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November 9, 2013 at 10:09 am #30575
Hi there,
Just realized that when setting both Product Description Tabs Mode and Page Builder on Product Pages in Theme Settings to true, the product description is doubled on product pages.
I’ve attached a screenshot.
November 9, 2013 at 10:14 am #30577This reply has been marked as private.November 12, 2013 at 4:30 pm #30971Can you set one to false or do you need both set to true?
November 12, 2013 at 6:04 pm #31032Both have to be true.
November 15, 2013 at 12:41 pm #31529I will ask the developer about that, all the best!
November 16, 2013 at 10:48 am #31644Having the same problem as well.
November 16, 2013 at 1:27 pm #31654@KennethJ – Just looking now, and can’t see it duplicated on the product front end. Can you confirm?
@purechimp – Do you have product page builder enabled? Do you have the short description field filled out within the product? Can you please provide a link and login in a private reply.– Ed
November 16, 2013 at 2:24 pm #31663Hello Ed
I had to disable page builder on product pages as the website is live.
Yes the short description filled was filled out.
Was the short description filled being filled out a problem? Just incase I turn page builder on again.
Thanks
DeanNovember 17, 2013 at 2:37 pm #31708I too have disabled the page builder on products as my website is live too.
November 18, 2013 at 12:38 pm #31889If you have the page builder enabled on products, just make sure you don’t have the product description in the main content editor.
On this product http://neighborhood.swiftideas.net/product/acne-card-case-2/ , we have the page builder enabled, no content in the content editor, and the product description set in the product meta options – that’s it.
– Ed
November 21, 2013 at 12:09 pm #32575Hi Ed,
I have the same problem. I would like to have the tabs for my descriptions and also use the page builder on my product page.
When I activate both, my pictures i created in the sitebuilder appear in my producttabs.In your last post you said:’If you have the page builder enabled on products, just make sure you don’t have the product description in the main content editor.’
I don’t know exactly what you mean. Could you give me a more precise instruction what to do, to have my tabs and sitebuilder working?
Thanks in advance.Screenshot attached.
Grtz Bart
November 22, 2013 at 11:35 am #32772Thank you for letting us know about this, have fixed it for the next update. I’ve attached it incase you need it sooner.
– Ed
November 25, 2013 at 2:45 pm #33263Many thanks Ed! I don’t know how to use your attachment without reinstalling the complete theme, so I will wait for the next update!
Grtz
November 25, 2013 at 5:02 pm #33358Fantastic 🙂
Just so you know, the update will always need to be installed fully, so you can go ahead right away and use the build Ed provided; just navigate to your folder wp-content > themes via FTP, delete the old neighborhood and upload the unzipped new one 🙂
Cheers
November 25, 2013 at 9:22 pm #33394Works! Awesome..
Thanks for your great support!Grtz
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Posted in: Neighborhood
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