New Landing How can we help? Atelier Bug: Information slidedown lagging out

Viewing 12 posts - 1 through 12 (of 12 total)
  • Posted in: Atelier
  • #249615
    BBMagnus
    Member
    Post count: 20

    As stated in the subject, when you click the “information”-icon shaped as an envelope in the menu that brings out the information slidedown it lags out. If you have scrolled the page a bit the following happens:
    1. You are scrolled to the top
    2. The information box slides down
    3. The icon stays the same, it doesn’t switch

    The problem is that the icon doesn’t switch. This makes the button opposite so if you after the previous steps click the information button it becomes an “X” when the information box is closed when it should be the opposite. See provided screenshots. They are provided in the order: How it is right now and how it should be.

    Thanks for answers.

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    #250038
    David Martin – Support
    Moderator
    Post count: 20834

    I need a WP login to see the page.

    Thanks.

    #250226
    BBMagnus
    Member
    Post count: 20

    Where should I submit the WP login credentials?

    #250678
    David Martin – Support
    Moderator
    Post count: 20834
    This reply has been marked as private.
    #251030
    BBMagnus
    Member
    Post count: 20
    This reply has been marked as private.
    #251498
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    This only appears to be an issue when the sticky header has re-sized: http://d.pr/i/11xux

    – Have you modified any core theme files, I cannot see your child theme files?

    Thanks,
    David.

    #253001
    BBMagnus
    Member
    Post count: 20

    I have a child theme.

    #253159
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    I can see you have a child theme but I cannot see the files within it. I need to be sure you are not overwriting any header functions as I cannot initially replicate this.

    Thanks.

    #253378
    BBMagnus
    Member
    Post count: 20
    This reply has been marked as private.
    #253908
    David Martin – Support
    Moderator
    Post count: 20834

    Can you activate the main parent theme whilst we test?

    Thanks.

    #255729
    BBMagnus
    Member
    Post count: 20

    I am sorry but that’s not possible. The site is in live mode ATM.

    #256030
    David Martin – Support
    Moderator
    Post count: 20834

    Ok, no problem – I am fairly sure I can replicate this, let me check this with our lead developer also.

    Thanks.

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