New Landing › How can we help? › Themeforest Theme Support › Uplift › Breadcrumbs path missing a crumb…?

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    Posted in: Uplift
  • July 12, 2016 at 11:33 am #280716
    nosuchagency
    Member
    Post count: 226

    Hi guys.
    Got a “strange one” here…

    When browsing though the site all the breadcrumbs follow along nicely.
    But when going from a product category to the specific product, the product category gets stripped and replaced by the productname.

    How to fix this, so product category is included?

    See screenshots attached.
    Screencast of issue can be found here: https://youtu.be/T59xLNOW7Cw

    Thank you.

    SorenJ.

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    July 14, 2016 at 9:59 am #281184
    David Martin – Support
    Moderator
    Post count: 20834

    Hi Soren,

    The first parent category Arbejdsplads is within the breadcrumbs if I see that correctly?

    – David.

    July 14, 2016 at 10:02 am #281185
    nosuchagency
    Member
    Post count: 226

    Hi David.

    I don’t understand your question…
    Please explain.

    July 14, 2016 at 10:53 am #281204
    David Martin – Support
    Moderator
    Post count: 20834

    The first and second category Arbejdsplads are within the single product (Skrivebord FAF) breadcrumb if I see that correctly?

    Only Skriveborde is missing right?

    July 14, 2016 at 11:06 am #281208
    nosuchagency
    Member
    Post count: 226

    Hi David.

    Yes.
    It’s all product categories that disappear when you go from the category page to the product page.

    So in this instance, on the Category page the breadcrumb trail shows:
    Furn and Friends > Produkter > Møbler til virksomheden > Arbejdsplads > Skriveborde

    When clicking into the product page the breadcrumb trail shows:
    Furn and Friends > Produkter > Møbler til virksomheden > Arbejdsplads > Skrivebord FAF

    But the trail should be:
    Furn and Friends > Produkter > Møbler til virksomheden > Arbejdsplads > Skriveborde > Skrivebord FAF

    Makes sense for you?

    July 15, 2016 at 3:03 pm #281573
    David Martin – Support
    Moderator
    Post count: 20834

    Ok, thanks. We do not alter/interact with the breadcrumb functionality for the single products – this is default WooCommerce functionality here.

    Do you have a child theme activated? They do mention adding this snippet: https://docs.woothemes.com/document/customise-the-woocommerce-breadcrumb/#section-3

    July 15, 2016 at 3:19 pm #281581
    nosuchagency
    Member
    Post count: 226

    Hi David.

    Yes we’re on a child theme.
    Just tested the code -> Doesn’t work :o(

    Any suggestions?

    July 15, 2016 at 3:37 pm #281590
    David Martin – Support
    Moderator
    Post count: 20834

    Strange one indeed. Can you add your FTP details. I’ll need to take a closer look.

    Cheers.

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