New Landing How can we help? Themeforest Theme Support Dante Breadcrumb NavXT Duplicate at Theme Install

Viewing 7 posts - 1 through 7 (of 7 total)
  • Posted in: Dante
  • #36375
    BlueSkyAhead
    Member
    Post count: 6

    Hi I just purchased and installed Dante and related plugins in a fresh 3.7 WP site. The first plugin Breadcrumb NavXT installed twice and now neither copy will delete. One copy doesn’t show a ‘delete’ option the other produces a 500 error. Please assist. Thanks

    #36529
    Tahir – SUPPORT
    Member
    Post count: 1212

    Hi,
    You can simply delete both the folder’s of the plugin via FTP and then reinstall the plugin .

    Thanks
    Tahir

    #36533
    Melanie – SUPPORT
    Member
    Post count: 11032

    Please access the folder wp-content > plugins via FTP and delete the plugin folders manually. Thank you!

    #36592
    BlueSkyAhead
    Member
    Post count: 6
    #36785
    Melanie – SUPPORT
    Member
    Post count: 11032

    Well yes it is 🙂

    #36808
    BlueSkyAhead
    Member
    Post count: 6

    NO Mel, it’s not. As clearly stated in our similar post that you closed without answering.. “THERE IS NO ‘DUPLICATE’ FOLDER TO DELETE.”

    http://support.swiftideas.net/forums/topic/breadcrumb-navxt-at-theme-install/

    After the FIFTH Fresh Install of this theme, this (not the video tutorial followed precisely) worked:

    Install theme >> install mandatory Envato WordPress Toolkit >> [For the next installed plugin not to be a ‘ghost’ or duplicate entry] deactivate theme (and Envato plugin) >> reactivate theme (which activates plugin) >> install remaining recommended plugins >> install demo content (optional)

    Dante WordPress Theme, Envato WordPress Toolkit, Duplicate Plugin Entry, Unable Can’t Won’t Delete

    #36826
    Melanie – SUPPORT
    Member
    Post count: 11032

    Good job!

    Please don’t use capslock on me, thank you so much!

Viewing 7 posts - 1 through 7 (of 7 total)

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