New Landing How can we help? Themeforest Theme Support Uplift Blurry background images on mobile devices when using image banners

Viewing 12 posts - 1 through 12 (of 12 total)
  • Posted in: Uplift
  • #301555
    adstream
    Member
    Post count: 85

    Hello,

    Were getting a blurry background image when on mobile device. Its a image banner with a background image. Why? How do we get rid of it?

    See attached screenshots.

    Kind regards,
    Richard

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    #301701
    David Martin – Support
    Moderator
    Post count: 20834

    Hi Richard,

    Please install and activate the supplied child theme, inside the child theme functions.php file paste this:

    function disable_srcset( $sources ) {
    return false;
    }
    add_filter( ‘wp_calculate_image_srcset’, ‘disable_srcset’ );
    #301714
    adstream
    Member
    Post count: 85

    I have now pasted the the code above in the functions.php but it dosent seem to do anything. the image are still blurry. The other images banners that is 50% column width dosent seem blurry though…

    Kind regards,
    Richard

    #301789
    David Martin – Support
    Moderator
    Post count: 20834

    Your child theme is not active. Please activate that.

    – David.

    #302080
    adstream
    Member
    Post count: 85

    What are you talking about? Of course it is.

    #302082
    David Martin – Support
    Moderator
    Post count: 20834

    No need to be rude there Richard, I do not see how that is a productive manner to conduct yourself we are trying to help you.

    When I looked I did not see the child loading in /themes/uplift-child/style.css which is an indicator it’s not active.

    Please add your WP login details and FTP details.

    – David.

    #302207
    adstream
    Member
    Post count: 85
    This reply has been marked as private.
    #302496
    David Martin – Support
    Moderator
    Post count: 20834
    This reply has been marked as private.
    #302675
    adstream
    Member
    Post count: 85
    This reply has been marked as private.
    #303136
    David Martin – Support
    Moderator
    Post count: 20834

    Hi Richard,

    The images are really crisp for me:

    #303611
    adstream
    Member
    Post count: 85

    Perfect! Thank you!

    Kind regards,
    Richard

    #303617
    David Martin – Support
    Moderator
    Post count: 20834

    Glad to help you.

    Thanks.

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