Blurred images

[janheege]

Hi,

My product carousel on the product site is blurred. After opening the pictures as a pop up window then the pictures are sharp.

How to make sharp?

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[Rui Guerreiro – SUPPORT]

Hi,

You need to increase the product image settings in Woocommerce.
https://www.dropbox.com/s/75pirsu2cwx142u/Screenshot%202016-12-29%2012.03.09.png?dl=0

Follow this recommendations in the article below.
http://www.swiftideas.com/knowledgebase/product-image-quality/

-Rui

[janheege]

Hi Rui,

I did this already and tried differnent layouts. Nothing changed. Do have another solution? It looks terrible for clients to see so blurred pictures.

[David Martin – Support]

Once you have changed those settings, you need to use this plugin to rebuild your thumbnails: https://wordpress.org/plugins/regenerate-thumbnails/

[janheege]

Hi Rui,

It doesn’t work.

[Rui Guerreiro – SUPPORT]

You didn’t changed the product image size in Woocommerce.
https://www.dropbox.com/s/j7nsb1bfbkp67tv/Screenshot%202016-12-30%2012.44.55.png?dl=0

-Rui

[janheege]

Hi,

I did it. Now most pictures are sharp.

But the first picture of the product slider on:https://blackwood-watches.com/shop/black-wood-mt-belchen-40-sapphire-oak/

is still to big. It’s not 450×450. I used the plugin Regenerate tumpnails which you recommend but it didn’t work.

Take look at website or sceenshots.

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[David Martin – Support]

Very strange, have you modified any core theme files?

Please can you disable all plugins leaving only Swift Framework and WooCommerce active whilst we test further for you?

[janheege]

Hi,

No, not that I know of.

I can’t deaktivate all plugins for longer time, because clients visit it all the time.

[David Martin – Support]

Please now re-test and confirm it works, I have re-saved two WooCommerce Options.

[janheege]

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[David Martin – Support]

hmm, do you have a product link where I can see this? I have done the same there also.

[janheege]

Hi,

Thanks now it works fine!

[David Martin – Support]

Glad to help.

[mtroubat]

So what was the solution after all?