New Landing › How can we help? › Atelier › Blur thumbnails

Viewing 12 posts - 1 through 12 (of 12 total)
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    Posted in: Atelier
  • June 15, 2015 at 8:12 am #184426
    katana9
    Member
    Post count: 36

    Hi,

    I have noted the quality of thumbnails are different between :

    “last arrival” looks like blur thumbnail

    the “items featured” are sharp quality on retina

    Could you please help me to improve the quality for all thumbnails on retina ?
    What is the best way to resolved it ?

    Thank you in advance,

    June 15, 2015 at 9:05 am #184447
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Go to WooCommerce Settings > Products and change the image size settings, then regenerate your thumbnails using the Regenerate Thumbnail plugins

    – Kyle

    June 15, 2015 at 9:18 am #184449
    katana9
    Member
    Post count: 36

    thank you for you reply Kyle, in your template which size do you use on setting products and what are the size of your pictures to optimize retina display ?
    I would like exactly the same setting as your template.

    thank you

    June 15, 2015 at 9:20 am #184451
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    We use 700 x 904 🙂

    – Kyle

    June 17, 2015 at 8:30 pm #185586
    katana9
    Member
    Post count: 36

    Hi Kyle,

    I have managed the regenerate but the blur is still here :

    only on shop page for thumbnails and also related product.

    The rest of the pictures looks well retina..

    May i have some help please ?

    Thank you in advance

    June 18, 2015 at 12:14 am #185626
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Can you provide an example of a specific product? We will need the page url.

    -Rui

    June 18, 2015 at 5:02 pm #185984
    katana9
    Member
    Post count: 36
    This reply has been marked as private.
    June 19, 2015 at 4:10 pm #186415
    David Martin – Support
    Moderator
    Post count: 20834

    Hey,

    Could you please supply a WP login credential for us? Your site is behind a landing page.

    Thanks,
    David.

    June 19, 2015 at 9:14 pm #186502
    katana9
    Member
    Post count: 36
    This reply has been marked as private.
    June 20, 2015 at 2:21 pm #186580
    David Martin – Support
    Moderator
    Post count: 20834

    Hi,

    As a test I have set the image sizes to be the highest quality you uploaded, I have rebuilt the thumbnails, cleared my cache and they do look fine now. – My eyes are a bit fuzzy now from staring too hard!

    Can you confirm?

    – David.

    June 21, 2015 at 6:18 am #186607
    katana9
    Member
    Post count: 36

    Thank you very much David.

    Your support is awesome *****

    June 22, 2015 at 7:54 am #186795
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Great, thanks David

    – Kyle

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    Posted in: Atelier
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