New Landing How can we help? Atelier Blog posts not loading on mobile

Viewing 12 posts - 1 through 12 (of 12 total)
  • Posted in: Atelier
  • #293878
    sauranus
    Member
    Post count: 19

    Hi,

    Blog posts are not loading on mobile. Only the latest post is loading. I have to refresh the page if I want to see the others.

    Latest version of the theme and the swift framework are installed.

    Thanks for your help!

    Ben

    #293977
    David Martin – Support
    Moderator
    Post count: 20834

    Hi Ben,

    Please add a WP login for us to take a closer look.

    Thanks.

    #294035
    sauranus
    Member
    Post count: 19
    This reply has been marked as private.
    #294090
    David Martin – Support
    Moderator
    Post count: 20834

    Please check now, I had to disable the Comet Cache plugin.

    #298427
    sauranus
    Member
    Post count: 19

    Still not working on my side with Comet Cache disabled. I did the test on 2 iphones, always the same result. See attached.

    The strange thing is that posts finally load when I shut down my screen and restart it. Maybe because it reloads the page.

    Thanks for your help!

    Attachments:
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    #298523
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    I checked in my Samsung S6 and I’m seeing 4 blog posts on the bottom in the homepage

    https://www.dropbox.com/s/t748dbpue2454m9/Screenshot_20161025-121920.png?dl=0

    -Rui

    #298537
    sauranus
    Member
    Post count: 19

    Thanks for the check, you’re also missing some posts then!

    #298543
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779
    #298544
    sauranus
    Member
    Post count: 19

    ok, misunderstanding, the trouble occurs only on the Blog page and on the Creators page, not on the home page.

    #298547
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    No problem. In the blog page I’m seeing 13 blog posts.
    Can you confirm if it’s correct or not?

    -Rui

    #298548
    sauranus
    Member
    Post count: 19

    Yes this is correct. The thing is that they don’t always load. I often need to refresh the page to get them all load (see screenshot).

    #298549
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    I checked several times and always displayed fine in my mobile.
    Try in a different mobile and purge all offline content in your mobile browser.

    -Rui

Viewing 12 posts - 1 through 12 (of 12 total)

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