New Landing How can we help? Themeforest Theme Support Supreme Blog Carousel Post: Buttons to scrolling

Viewing 11 posts - 1 through 11 (of 11 total)
  • Posted in: Supreme
  • #22871
    rgg
    Member
    Post count: 6

    Hello

    Supreme theme is compatible to IE (8,9 and 10) but in Blog Carousel Post in home page I can’t see buttons (“<” and “>”) to moving post (scroll). You can see image attached.

    thanks in advance.
    Regards

    #22881
    Cosmin – SUPPORT
    Member
    Post count: 3851

    Hi,

    Those arrows are rendered by an icon font – maybe that’s not loading properly in your case? Can I see the site, please?

    Regards,
    ————————————————————————————————————

    Cosmin – Support

    #22885
    rgg
    Member
    Post count: 6

    No… This web are hosted in an intranet. But I can see with Chrome.

    #23040
    Melanie – SUPPORT
    Member
    Post count: 11032

    Do you see these fonts on this site? http://fortawesome.github.io/Font-Awesome/

    #23605
    rgg
    Member
    Post count: 6

    Thanks por response!! but I don’t understand. How I can use this fonts to fix my problem?
    I will appreciate your help I have a very big problem, all my users are unsing IE… 🙁

    #23639
    Cosmin – SUPPORT
    Member
    Post count: 3851

    If it’s on an intranet, it may be that the resource (the font file) is not being loaded. You can check for that by hitting F12 to bring up the dev tools in IE9 or 10, then check if there are any errors in the console.

    Regards,

    ————————————————————————————————————

    Cosmin
    Support Assistant

    #23877
    rgg
    Member
    Post count: 6

    Hi.

    I load all files (css, fonts… folder) in supreme/includes/fonts/fontawesome/ and add to style.css next lines, but no fix…

    @font-face {
    font-family: “FontAwesome”;
    src: url(‘includes/fonts/fontawesome/fontawesome-webfont.eot’);
    src: url(‘includes/fonts/fontawesome/fontawesome-webfont.eot?#iefix’) format(‘eot’),
    url(‘includes/fonts/fontawesome/fontawesome-webfont.woff’) format(‘woff’),
    url(‘includes/fonts/fontawesome/fontawesome-webfont.ttf’) format(‘truetype’),
    url(‘includes/fonts/fontawesome/fontawesome-webfont.svg#FontAwesome’) format(‘svg’);
    font-weight: normal;
    font-style: normal;
    -webkit-font-smoothing: antialiased;
    }

    #23918
    Cosmin – SUPPORT
    Member
    Post count: 3851

    If you added that @font-face code in the theme options, you will need to use absolute URLs, it can’t work with relative paths, like you have them now.

    Regards,
    ————————————————————————————————————

    Cosmin – Support

    #24116
    rgg
    Member
    Post count: 6
    This reply has been marked as private.
    #24422
    rgg
    Member
    Post count: 6

    Please, it’s very importat to fix it asap, most of my users using IE8/9.

    thanks!!
    Rgds.

    #24668
    Cosmin – SUPPORT
    Member
    Post count: 3851

    Hi,

    1. You don’t need to import Font Awesome via @font-face, it’s already included in the theme.

    2. @font-face only imports a font, it does not apply it to anything. You would need to write CSS that specifies which element should actually use the font defined by @font-face.

    Again, since your site is on an intranet, check in the development console of your browser’s inspection tools that the theme actually loads Font Awesome. This works perfectly fine, so it’s definitely something that is not loading, and I have a hunch it has to do with intranet and permissions.

    Regards,
    ————————————————————————————————————

    Cosmin – Support

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