New Landing › How can we help? › Atelier › Blog – Can't get working?

Viewing 11 posts - 1 through 11 (of 11 total)
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    Posted in: Atelier
  • May 11, 2015 at 2:32 am #173575
    harveycharlesapparel
    Member
    Post count: 8

    Hi There,

    My Blog (Journal) is not loading. I just get a blank page with a header and the navigation doesn’t load. If you could login and go to the page called Journal and check the settings that would be amazing!

    Note that this page was generated from the demo Blog page. I have changed the settings a bit but this page wasn’t loading from the beginning after import.

    Thanks in advance,

    Lindsay

    May 11, 2015 at 2:33 am #173576
    harveycharlesapparel
    Member
    Post count: 8

    P.S. you have to login to see the site live.

    May 11, 2015 at 5:05 am #173581
    harveycharlesapparel
    Member
    Post count: 8

    While you are in there I was wondering if you could tell me why my FAQs don’t look like your demo? They are vertically placed in the center on mine and also have two borders around each toggle and they aren’t as high. Also – the cross animation isn’t the same. See screenshots.

    Thanks,

    Lindsay

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    May 11, 2015 at 6:55 am #173602
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Please can you first update to the latest version of the theme

    – Kyle

    May 15, 2015 at 5:01 am #175128
    harveycharlesapparel
    Member
    Post count: 8

    Hi there,

    I updated the theme to version 1.10 as requested and the blog still isn’t loading and also the toggle element doesn’t look like in the demo. See information above. You must login to the site to see it live.

    Please let me know if you can help me out here as I need to launch ASAP!

    Thanks!

    Lindsay

    May 15, 2015 at 6:44 am #175133
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Please can you enable WP_DEBUG in the wp-config.php file to we can see what errors show up

    – Kyle

    May 15, 2015 at 3:44 pm #175421
    harveycharlesapparel
    Member
    Post count: 8

    Ok – debug mode is set to true.

    I noticed that the menu is there it is just behind the video if that helps? You can still click the navigation.

    Thanks!

    May 15, 2015 at 3:45 pm #175422
    harveycharlesapparel
    Member
    Post count: 8

    I mean header not video. Sorry.

    May 15, 2015 at 4:13 pm #175431
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Hi,

    Check again the blog, I created the content in other page them moved to your Journal page. It’s working now, but couldn’t figured out what was the problem. The shortcodes looked the same. Strange.

    -Rui

    May 15, 2015 at 4:53 pm #175450
    harveycharlesapparel
    Member
    Post count: 8

    That’s great! But now my homepage won’t load.

    Some sort of Fatal Error with Revslider?

    Thanks for your quick assistance!

    Lindsay

    May 15, 2015 at 11:26 pm #175517
    Rui Guerreiro – SUPPORT
    Keymaster
    Post count: 25779

    Apologize during my intervention I disable several plugins to check if they were conflicting somehow.

    I already activate them again and it seems all fine now.

    -Rui

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