Blank screen on theme options page – Page 2 – swiftideas

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This topic has 19 replies, 2 voices, and was last updated 9 years by Rui Guerreiro – SUPPORT.

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Posted in: Atelier
May 29, 2015 at 10:21 am #179500

Rui Guerreiro – SUPPORT
Keymaster

Post count: 25779

This is definitely a memory issue in your WordPress, because is related to the number(memory they use) of plugins and not to a plugin itself.

I activated the Wishlist plugin and deactivate the Atelier demo Importer, and Envato WordPress Toolkit.

It’s working fine now.

-Rui

May 30, 2015 at 2:41 pm #179910

jonjon
Member

Post count: 47

Hello, I still see the inactive plugin message, can you please advise?

https://www.dropbox.com/s/zdq41bxuzcmmah4/theme_options_issue.png?dl=0

thanks

May 31, 2015 at 10:03 pm #180024

Rui Guerreiro – SUPPORT
Keymaster

Post count: 25779

that was because the plugin was inactive. Now it’s active again but the theme options can’t display again.

I realised that you have 64M of WordPress memory and that’s too low for a WordPress config.

Inside the file wp-config.php Increase to 128M or 256M

https://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

-Rui

June 1, 2015 at 9:06 am #180155

jonjon
Member

Post count: 47

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June 1, 2015 at 10:38 am #180188

Rui Guerreiro – SUPPORT
Keymaster

Post count: 25779

No problem. That should sort it.
-Rui
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Posted in: Atelier

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