New Landing › How can we help? › Atelier › Blank page in variable products

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    Posted in: Atelier
  • August 19, 2015 at 5:50 am #205207
    dennis
    Member
    Post count: 15

    hello
    When I create a variable product and try to access his page, I only see a blank page.
    I checked several times already the product config and create others without success.

    Product url: http://fernandaramosstore.com.br/produtos/turtleneck-sweater-grey/

    August 19, 2015 at 9:10 am #205242
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Hi

    Please open your wp-config.php file and enable WP_Debug (set to true)

    – Kyle

    August 19, 2015 at 9:17 am #205245
    dennis
    Member
    Post count: 15

    Hi again, i don´t see my newsletter subscribe form on footer too

    August 19, 2015 at 9:18 am #205246
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    Have you enabled wp_debug?

    – Kyle

    August 19, 2015 at 9:46 am #205255
    dennis
    Member
    Post count: 15

    now, yes

    August 19, 2015 at 9:49 am #205257
    dennis
    Member
    Post count: 15

    how translate this fields? (attach)

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    August 19, 2015 at 9:59 am #205263
    Kyle – SUPPORT
    Moderator
    Post count: 35880

    What files do you have in your child theme?

    Can you try deactivating all of your plugins apart from woocommerce and swift framework to see if that fixes your issue

    – Kyle

    August 19, 2015 at 5:24 pm #205483
    dennis
    Member
    Post count: 15

    See attach for enabled plugins only.
    About child theme, i have only functions.php (empty) and style.css (i already try clear the style css in child theme for test)

    Attachments:
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    August 19, 2015 at 5:34 pm #205492
    Swift Ideas – Ed
    Keymaster
    Post count: 15264

    We’ll need to see error logs if no message is showing on the page. I’d suggest contacting your host and getting them to check it for you. This isn’t something the theme would cause as standard.

    – Ed

    August 19, 2015 at 8:05 pm #205556
    dennis
    Member
    Post count: 15
    This reply has been marked as private.
    August 19, 2015 at 9:08 pm #205568
    dennis
    Member
    Post count: 15
    This reply has been marked as private.
    August 19, 2015 at 9:17 pm #205573
    dennis
    Member
    Post count: 15
    This reply has been marked as private.
    August 19, 2015 at 9:19 pm #205575
    dennis
    Member
    Post count: 15

    About newsletter in footer, i just fix it adding this css code:

    div#sf-newsletter-bar {
    display: inline;
}
    August 20, 2015 at 6:11 pm #205910
    dennis
    Member
    Post count: 15

    news?

    August 21, 2015 at 2:44 am #206025
    dennis
    Member
    Post count: 15

    ok about field translation

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